"Bought new car"
Good experience. Jose did a great job. Love the way the car looks and it was fun to buy.
Not happy with the used Forester I traded in. No more used cars for me.
"Very professional and easy buying experience"
- Invia Consulting inc
We recently bought a 2019 Subaru Outback at this dealership. Mr. Bo Ma was our sales representative and he handled our purchase quickly and professionally. We offered a fair price for the car that Bo accepted immediately without fuss. There was no pressure and no haggling. Bo answered all our questions and helped us through the process.The car was delivered in a few days as promised.
The business manager, Mr. John Manis was also helpful and professional, and did not try to "upsell" us as many dealers do. He simply explained the options and left it to us.
All in all a very satisfactory experience. We would recommend Mr. Ma and this dealership highly.
Other Employees Tagged:
Mr. Bo Ma
Alex Dzyubko made the purchasing process very simple and transparent. There were no nasty surprises and he helped us to negotiate a fair purchase price. Alex is also personable, polite and efficient. He responded to our communications in a timely manner, whilst we waited for the car to arrive from Japan.
"Gotta be 6 Stars ...... it's a Subaru! "
4th Subaru ...... 3rd from Scarboro ...... 3rd from Alex
don't really figure I need say more
might be - might be - better sales/service experiences out there, dunno ...... but it ain't broke, I ain't gonna try and fix it ..... I mean why would I
6 Stars on the badge ........ 6 Star experience in any category you wanna choose.
"Very helpful and friendly"
I read the review on Subaru dealerships in Toronto, Scarboro Subaru pops at top if the list. I went in and was greeted by Stone Hu, told him i am interested in the WRX, he explain the details of the car and after 30 mins, bought the car. Strongly ask for Stone Hu as he is friendly and will help you out for a deal
"Outstanding Customer Service!"
- Scott & Vivian
We went to another Subaru dealership before contacting Scarboro Subaru and was immediately impressed with difference in customer service we received. You don't experience the same high pressure selling tactics from Scarboro Subaru and you feel that they were willing to negotiate in good faith rather than playing mind games. We ended up purchasing a 2019 Subaru Forester plus extended warranty from Scarboro Subaru because of the sales experience. Our sales consultant Stone was amazing. Due to the colour we wanted, he informed us upfront that we had to wait 2-3 months for our car to arrive. Stone provided us monthly delivery updates and was incredibility accommodating and efficient when our car finally arrived. We did all the paperwork, car inspection and reviewed all the feature of the car with Stone in under 45 minutes. This was our first Subaru vehicle having owed Acura, Honda and Toyota's before and it was one of the best car purchasing experience we have ever had.
"Knowledgeable and very helpful."
My salesman Bo Ma and his manager John Manis were very helpful in this big purchase. Instead of waiting for a months long special-order, they found the tright car almost immediately.
Other Employees Tagged:
"Smooth purchase with a great price"
Dealing with John from accounting was a pleasant experience. He was professional, helpful and experienced in his job. This was my second Subaru that was purchased from Scarborough Subaru and John assisted in all the purchasing angles. Not only was he honest but straight forward with realistic numbers, not like other brand dealerships with lots of fluff. Great experience thank you John
"Helpful, knowledgeable & friendly staff"
I recently purchased an Outback from Scarboro Subaru and had a great experience. Guy and Nic helped me to make an informed decision. I knew what I wanted and the process was smooth from start to finish.
"My Subaru Crosstrek Experience "
- Crabbyjan, my subaru
I have just bought a 2016 returned leased vehicle from this dealership with low mileage! I was nervous and yet excited as it was my first time walking into a dealership on my own ! But the staff name Bo and another co worker were very knowledgeable and great to deal with. I felt totally at eased and not taken advantage of for buying my vehicle.
Thank you all at Scarborough Subaru!