John Layman
John Layman at Spitzer Acura

John Layman | Page 19

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

5.0
201 Reviews
5.0

201 Reviews

Write a Review

201 Reviews of John Layman

June 07, 2023

Dealership Rating
Employee Rating

John was an excellent service representative who was polite, patient and made everything very clear to me. More

by RBB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 08, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 20, 2023

Dealership Rating
Employee Rating

They are always friendly and helpful. They always do a great job and I am always happy with the results. More

by jeff.ripple
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel, Keith Knowlson

May 22, 2023

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 20, 2023

Dealership Rating
Employee Rating

Great service! Really appreciate having the loaner car while service is being done, made it so much easier. More

by nickiemanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2023

Spitzer Acura responded

Thank you, Nickie! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 20, 2023

Dealership Rating
Employee Rating

Excellent service. I am always pleased with John Layman's efforts to make my visit for service a success. More

by GKULBIEDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 21, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our service team, and we look forward to working with you again.

May 16, 2023

Dealership Rating
Employee Rating

Phenomenal experience as always. I am very pleased for the service that was provided for me! More

by NROBERTO416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 16, 2023

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

May 11, 2023

Dealership Rating
Employee Rating

I drive a DC. They actually cleaned the car while being serviced. I'll be back when it needs cleaned again - I mean serviced again! More

by JOECAMPISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 12, 2023

Spitzer Acura responded

Thank you so much for your excellent review, Joe! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

May 08, 2023

Dealership Rating
Employee Rating

I’m still missing my rear gate foot sensor. It’s going on one year! More

by FALCONAVILLARREAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Layne Ciminel

May 08, 2023

Spitzer Acura responded

Thank you so much for your feedback. Please don't hesitate to reach out to us directly, we'd be happy to help resolve this issue. We appreciate your business here at Spitzer Acura and hope you will give us another opportunity to serve you.

May 04, 2023

Dealership Rating
Employee Rating

Service was great, every one at the dealer ship is very nice and help ful More

by DELENAYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

May 02, 2023

Dealership Rating
Employee Rating

Well handled from first call to last goodbye. First class service all the way! Thanks More

by SSCBill31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 02, 2023

Dealership Rating
Employee Rating

We always have pleasant experience with Spitzer Acura, whether with Sales or Service. Every service visit is an excellent experience, very courteous and friendly advisors, quality work and they really More

by FDCABUSAO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 03, 2023

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

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