Layne Ciminel
Layne Ciminel at Spitzer Acura

Layne Ciminel

Assistant Service Manager

Spitzer Acura

3617 Washington Rd
McMurray, PA 15317

4.9
325 Reviews
4.9

325 Reviews

Write a Review

325 Reviews of Layne Ciminel

May 11, 2024

Dealership Rating
Employee Rating

I think they do a very great job at what they do. They’re very efficient they’re very accommodating. More

by JANICERHAINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeanine Malone

May 11, 2024

Spitzer Acura responded

Janice, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

May 11, 2024

Dealership Rating
Employee Rating

Spritzer has great team members. I trust them and I’m always happy with the work they perform on my car in the service department. I also, like the service reminder emails that let m More

by jatkins966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman, Keith Knowlson

May 11, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2024

Dealership Rating
Employee Rating

Layne Ciminel provides exceptional service. I feel safe and secure knowing my Acura is well cared for. More

by IRENEW7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2024

Spitzer Acura responded

Irene, We are very happy to hear Layne provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 07, 2024

Dealership Rating
Employee Rating

I keep coming back due to the exceptional service I receive. I feel I have always been treated fairly. More

by dktk56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2024

Spitzer Acura responded

Thank you for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad Layne was able to help, and we hope to see you again!

April 30, 2024

Dealership Rating
Employee Rating

I knew I had a sensor issue but it was really helpful to go over some other maintenance items that needed addressed. Everyone was great and when all was said and done I now have the peace of mind knowing th More

by BFASENMYER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman, Keith Knowlson

May 01, 2024

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 23, 2024

Dealership Rating
Employee Rating

Excellence on every turn starting with Sales to Service! on my 2nd Acura and plan to have them a long time! More

by MARTYSPANNER17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Layman, Keith Knowlson

Apr 24, 2024

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 20, 2024

Dealership Rating
Employee Rating

Excellent service with loaner car. Found the problem and ordered what was needed. Thank you More

by RENEELINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Griesmer

Apr 22, 2024

Spitzer Acura responded

Thank you, Renee, for your very kind review. We strive to ensure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

April 16, 2024

Dealership Rating
Employee Rating

Have been dealing with Laynce and Spitzer service for over 10 years and have always had a great experience. More

by EFORTWANGL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2024

Spitzer Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Layne and our team, and we look forward to working with you again.

April 15, 2024

Dealership Rating
Employee Rating

excellent experiences and work was performed in time. I was explained in detail what kind of service needs to be done on car. More

by AJAIN17760
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 12, 2024

Dealership Rating
Employee Rating

Layne and Spitzer did a great job mounting and balancing my wheels. Layne helped me unload and (later in the day) load my wheels into my vehicle. Thanks for your help! More

by mike.cromp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Knowlson

Apr 12, 2024

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Layne met your expectations. Thank you again for choosing Spitzer Acura; we look forward to having you as one of our valued customers for many more years!

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