John Cordell

The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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The people at BMW of Westlake were polite and courteous. I will definitely be going back to them for future serving on my X5 I will definitely be going back to them for future serving on my X5 More

by DYLANSAMMY Verified Customer Verified Customer

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BMW Westlake’s service department has always treated me well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’v well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’ve consistently done a great job, from sending service videos to keeping me updated. That’s why I keep coming back. Keep up the great work—you’ve got a long-term customer. More

by AudiAsh Verified Customer Verified Customer

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Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More

by MJS Verified Customer Verified Customer

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Brittaney and her team were awesome to work with! Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I Would definitely recommend her to anyone needing work done on their BMW. I appreciate her being overly cautious with my custom work and making sure I did the right things to ensure my bmw was good for years to come. If you're looking for someone to take care of your car as much as you do, call Brittaney! More

by MELENDEZ.MIKE Verified Customer Verified Customer

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Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More

by JOEBAHHUR Verified Customer Verified Customer

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The service representative went over and beyond my expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. More

by THURMAN.CAMPBELL721 Verified Customer Verified Customer

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Seating area is very nice. Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no Change oil service took a little less than an hour. I had to come back 2 weeks later to top coolant. I called and they asked me to simply drive in no appointment needed and I was out in less than 30 minutes. No cost to top coolant, not sure why it was not identified when I did oil change during the inspection. I am not sure why the last appointments is at 2pm, no times after 2 pm? More

by WALTER_TAMUKONG Verified Customer Verified Customer

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as always great service from BMW of Westlake, clean dealership, communication on point, friendly and kind! dealership, communication on point, friendly and kind! More

by porcupine88 Verified Customer Verified Customer

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