Joe Izzi

Great customer service, characterizedby transparent communication and the specialized skills necessary to get the job well done. communication and the specialized skills necessary to get the job well done. More

by MOE1000 Verified Customer Verified Customer

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excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s Verified Customer Verified Customer

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I’ve been using BMW of West Chester for service for the past 2 years and have found their customer service to be excellent. This is the first time I’ve purchased a car from West Chester and found the sales past 2 years and have found their customer service to be excellent. This is the first time I’ve purchased a car from West Chester and found the sales department also excels at customer service. Highly recommend! More

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Joseph is amazing as an advisor, he always listens and help solving the problem as quickly as possible. It’s a pleasure working with him help solving the problem as quickly as possible. It’s a pleasure working with him More

by Sailesh Peswani Verified Customer Verified Customer

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Exceptional Service Experience at BMW of West Chester I would like to extend my sincere thanks to the team at BMW of West Chester for an outstanding service experience. First, a big thank-y Chester I would like to extend my sincere thanks to the team at BMW of West Chester for an outstanding service experience. First, a big thank-you to Joseph Izzi for arranging my M oil change and connecting me with Service Advisor Bill Cosenza, who made the entire process seamless. From the moment I entered the service department, I was warmly greeted by Chris Clayton, who welcomed me with a big smile and addressed me by name. His professionalism and attentiveness set the tone for the visit, and he quickly took care of my vehicle after I finished speaking with Bill. While I waited, I enjoyed the comfortable and well-appointed waiting area, complete with snacks, beverages, and Starbucks coffee. Before I knew it, my car was ready—fast, efficient, and hassle-free. I want to acknowledge that I drove over an hour and 25 minutes from Dover, Delaware, passing two other BMW M dealerships, just to receive the high-quality service provided at this location. The respect, kindness, and professionalism displayed by everyone made the trip well worth it. A special thank-you to Technician Ricky Perez for sending me a detailed inspection video—very informative and much appreciated. Thank you as well for taking the time to thoroughly inspect my vehicle and complete the oil change. If you’re looking for a dealership that truly values its customers and provides top-tier service, I highly recommend BMW of West Chester. This team listens, cares, and delivers. Wishing everyone a wonderful day, and thank you again for the exceptional service and welcoming smiles. Sincerely, Junior Gonzalez (PABLO) DRIVES an F87 2021 BMW M2 COMPETITION More

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All around great dealerships and the people that work there never a bad experience, when I'm there there never a bad experience, when I'm there More

by JAMERAHSDAD Verified Customer Verified Customer

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Good and friendly dealership with prompt greetings. Good advisors and nice waiting area with good refreshments. Good advisors and nice waiting area with good refreshments. More

by Gangadharkv Verified Customer Verified Customer

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Always a pleasure to leave my car there to be fixed. They stay in communication and have it back when they say they will. They stay in communication and have it back when they say they will. More

by nybraccia Verified Customer Verified Customer

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From start to finish, the experience was very nice. Joe was very informative and prompt and provided appropriate communication through the process. Everyone else was pleasant and helpful that I talked Joe was very informative and prompt and provided appropriate communication through the process. Everyone else was pleasant and helpful that I talked to as well. More

by moore.joseph3 Verified Customer Verified Customer

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I just so appreciate Joe in my last few times I experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Su experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Such an Asset for your organization. Thank you for your choice ! More

by highheelsmancini Verified Customer Verified Customer

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