Joe Honeycutt | Page 11

Handled my situation as expected and vehicle was ready at the promised time. No other issues other than satisfactory work the promised time. No other issues other than satisfactory work More

by CR3355 Verified Customer Verified Customer

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I brought my vehicle in for an oil change tire rotation and to get my tires replaced as I was told last time they were under warranty and had to drive more on them. I received my car back 2 days later beca and to get my tires replaced as I was told last time they were under warranty and had to drive more on them. I received my car back 2 days later because of an issue with my transmission that I had no clue about. Told my tires are not covered and when I got the vehicle back the tires were not rotated. I had Joe yelling at me when I asked questions then when I pick my vehicle up I had Jennifer yelling at me and telling me to “shut up” multiple times. I had other associates yelling at me. Prior to this I had called Nick Chinn to discuss the issue with the tires he tells me too bad you should have done them last time. When I explained what Joe had told me he started getting nasty. Now my vehicle has a check engine light on when it was not on prior to arriving at Capital Lincoln. I was told get off the property when I asked to see what work was done and time if I keep asking questions they will call the police. I’ve never been treated as rude as this in my life. The staff is horrible and I plan on following through with Ford/Lincoln about this as the dealership does not want to address the issues. Horrible service and attitudes if there were negative stars available I would give them More

by JMAR8864 Verified Customer Verified Customer

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Easy to schedule an appointment Completed on time Communicated well Very good experience Recommend highly time Communicated well Very good experience Recommend highly More

by Dubinski.md Verified Customer Verified Customer

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All staff was very polite, Answers any question . Very accommodating. Very nice And clesn lobby.. Very accommodating. Very nice And clesn lobby.. More

by DRDANF311 Verified Customer Verified Customer

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Been using this dealership for more than 20 years and will continue to do so in the future will continue to do so in the future More

by richardsa0 Verified Customer Verified Customer

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They are always professional and friendly. It is comfortable if I have to wait or they have a nice car available if it’s going to be long. It is comfortable if I have to wait or they have a nice car available if it’s going to be long. More

by LINDA.PRONESTI Verified Customer Verified Customer

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Great service department. Joe Honeycutt was very easy to work with and remained in communication with me every step of the way. Highly recommend this dealership Joe Honeycutt was very easy to work with and remained in communication with me every step of the way. Highly recommend this dealership More

by PLHARALDSEN Verified Customer Verified Customer

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Phenomenal service as always! Fast, convenient, and a fair price. Joe Honeycutt did a fantastic job taking care of my vehicle. Thank you! Fast, convenient, and a fair price. Joe Honeycutt did a fantastic job taking care of my vehicle. Thank you! More

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