I have been working at Klaben for 26 years. I have been Master Certified for over 14 years, and have been ranked in the Top 10 for the Pittsburgh Region for over 9 years. I enjoy giving customers the best possible service experience they can have and value the many lasting relationships that have developed over the years. 330-673-3139 ext 218
Read moreDealership Experience
30 yrs, 3 mos
Industry Experience
30 yrs, 3 mos
Specialties & Trainings
Master Certified Service Advisor
1,057 Reviews
Write a Review1057 Reviews of Joe French
March 27, 2020
Joe walked us through the entire process, even when there was a hiccup, he got in infront of the problem. He keep us informed throughout the process. Great people, would recommend you business and people hig was a hiccup, he got in infront of the problem. He keep us informed throughout the process. Great people, would recommend you business and people highly. Thanks to all Especially Joe Ron & Sandy Lauber More
Other Employees Tagged: Mario Palomba
March 23, 2020
#1 in Customer Service!! Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definit Was completely satisfied with the work I had done in the service department and the service advisor and manager were great communicators. Will definitely return to Klaben Ford for my service needs in the future. More
Other Employees Tagged: Sean Bradford
March 16, 2020
Klaben is the place to go whether for service or purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. purchase. Everyone there is so friendly and they treat you like family. I believe you could find no better place to take your car. More
Other Employees Tagged: Mona Crooks, Carl Bujorian, Sean Bradford
March 09, 2020
Fast and efficient I took my car to Klaben Ford for it's regular service and check-up to make sure everything is running properly and safe to drive. My car was taken in I took my car to Klaben Ford for it's regular service and check-up to make sure everything is running properly and safe to drive. My car was taken in at the appointment time and was efficiently serviced and concerns brought to my attention for future service. The staff was very professional and courteous. More
March 06, 2020
I love the service department at Klaben. Everyone is so nice and the area is neat and clean. Joe is always wonderful to work with. He is friendly and thorough. Klaben is the only dealership I will use! nice and the area is neat and clean. Joe is always wonderful to work with. He is friendly and thorough. Klaben is the only dealership I will use! More
Other Employees Tagged: Roscoe Woodberry, Mona Crooks, Richard Klaben, Christine Klaben, Christopher Volk , Brandon Pritchett, Loretta
March 06, 2020
Above and beyond customer service Klaben Ford has been providing Five Star service to my family for over 30 years. Our last visit was the usual A+ service and the service department w Klaben Ford has been providing Five Star service to my family for over 30 years. Our last visit was the usual A+ service and the service department went above and beyond. More
Other Employees Tagged: Mona Crooks
March 03, 2020
One of the biggest things I notice when I walk into a place is cleanliness. And Klaben Ford is always clean no matter what time of year I’m there. Everyone is friendly and someone is always ready to help place is cleanliness. And Klaben Ford is always clean no matter what time of year I’m there. Everyone is friendly and someone is always ready to help you. I have been doing business with Klaben for 6 years now and have been very pleased working with Terry Baughman. He always does the work for me and finds the deals he knows I’m looking for, and covers everything with you before you leave. He even syncs your phone with the vehicle for you so you don’t have to try and figure it out. I’m a basic kind of person and only asked for 2 things as must haves on my vehicle and I got it plus a whole lot more! Thank you Terry! More
Other Employees Tagged: Mona Crooks, Christine Klaben , Terry Baughman
February 28, 2020
It was great to get back to Klaben. We just moved back to Ohio. My F 150 is a lease. They found a bad oil plug and oil plan which had to be replaced. They gave me a rental and repaired the truck in two days Ohio. My F 150 is a lease. They found a bad oil plug and oil plan which had to be replaced. They gave me a rental and repaired the truck in two days More
Other Employees Tagged: Dave Mott
February 25, 2020
Best car buying experience I ever had . Our salesman, Tim Sterling, made the entire experience so smooth it was amazing. Would definitely recommend him to friends and family.The Kleban dealership has always Sterling, made the entire experience so smooth it was amazing. Would definitely recommend him to friends and family.The Kleban dealership has always provided great service.....that’s why I’m a repeat customer. More
Other Employees Tagged: Denise Miller, Tim sterling....salesman
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