Joe Cleaver | Page 55

Very pleasant experience of buying my X5.. Robert my Very pleasant experience of buying my X5.. Robert my sales person was very professional , knowledgeable and that make my purchase incredible experie Very pleasant experience of buying my X5.. Robert my sales person was very professional , knowledgeable and that make my purchase incredible experience .. Bravo Ferman BMW. More

by Poland77 Verified Customer Verified Customer

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Excellent experience with purchase of used vehicle All the staff from our initial visit until the purchase of the BMW, were exceptional. They all went above board to assist us with our purchase of ano All the staff from our initial visit until the purchase of the BMW, were exceptional. They all went above board to assist us with our purchase of another 5 series after the last one we had was totaled in a fire. All the staff we dealt with were extremely professional and made it their priority to assist us in every way. Charlie is a very empathetic and conscientious sales pro and made it his mission to find the perfect vehicle for us. Thank you Charlie! More

by pegm628 Verified Customer Verified Customer

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Outstanding Dealership Ferman BMW There is no word to describe the experience of doing business with this dealer, I called to ask some information about a car for sale and make an appo There is no word to describe the experience of doing business with this dealer, I called to ask some information about a car for sale and make an appointment. When we went to Ferman BMW to see the car there, we entered the Dealer and went to the Front Desk, there was this polite lady, and asked our name, and confirmed our appointment, and asked if we want something to drink or eat, at the same time that she was calling a sale agent, Mr David Soto came to us, and started explained about the car, and went to get it for us to see it, and test drive it, this guy can not be more professional and customer service oriented, we love the car, and started the buying process, That when Mr Joe Cleaver came to assist us, everything related about the finance, this guy is a Genius , this guy is a gentleman, this guy make your dream come true, to make this story short, I bought a Nice BMW, I have the best and the most professional attention, and the best buying experience of my life. Waoo, What a Dealer Ferman BMW, I give this place a Million Stars. More

by jmunoz125 Verified Customer Verified Customer

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My experience at Ferman BMW was smooth and enjoyable. Charles made the whole process easy for me. I am very satisfied with Ferman BMW and my new vehicle. Charles made the whole process easy for me. I am very satisfied with Ferman BMW and my new vehicle. More

by toddpost02 Verified Customer Verified Customer

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Always available to answer questions and make sure we get what we need. The staff is very courteous and let us know when new cars come in what we need. The staff is very courteous and let us know when new cars come in More

by maddygrn Verified Customer Verified Customer

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Everyone who played part to the sale of the car were all great to work with! I wouldn’t go anywhere else for a BMW! great to work with! I wouldn’t go anywhere else for a BMW! More

by FLLADYH22 Verified Customer Verified Customer

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Great Service Throughout Start to Finish I was there for both Service and Sales. While serving was taking place on my current BMW I did follow up visit to sales as I was looking for new purch I was there for both Service and Sales. While serving was taking place on my current BMW I did follow up visit to sales as I was looking for new purchase. As I finished up my questions between the two vehicles I was trying to decide on I was approached to choose one of the two similar vehicles they had as loaner to take home to drive in order to make the right decision. Now that is service and good sales. I can appreciate Sales tactics as I've been in sales. When I came back next day to drop off loaner and pick up my vehicle being serviced I had made my decision. So glad it worked out the way it did I've used Ferman BMW in the past as well so naturally its obvious I was pleased in the past too! More

by cjw1928 Verified Customer Verified Customer

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The sales department was fantastic. The team effort from Karl, Alan, Alex, and Joe was great. They stream lined the process and the vehicle was just what I asked for. Properly detailed and butter soft exter Karl, Alan, Alex, and Joe was great. They stream lined the process and the vehicle was just what I asked for. Properly detailed and butter soft exterior. Surprised the wife with her X3 M40i and she loved it! Great staff and highly recommended!!! More

by d.ryan1114 Verified Customer Verified Customer

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Mary, Phil and Joe are a pleasure to buy a from at Ferman! I have bought a car there 5 times jin ust the last 10 years! Ferman! I have bought a car there 5 times jin ust the last 10 years! More

by spostiglione Verified Customer Verified Customer

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Requested Review My recent purchasing experience was delightful and greatly enhanced by my interactions with Charley Fernandes, Joe Cleaver and Kenny Russell. Each re My recent purchasing experience was delightful and greatly enhanced by my interactions with Charley Fernandes, Joe Cleaver and Kenny Russell. Each reflected the degree of professionalism I have come to expect from the BMW franchise, but similarly impressive was the personality of each: warm, interested, guileless and clearly proud to be associated with BMW. More

by jpross139 Verified Customer Verified Customer

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