Joe Cleaver | Page 56

2020 BMW Purchase Friendly staff, great service, very nice facility and easy financing. No rush, took their time to ensure I understood everything about the process and Friendly staff, great service, very nice facility and easy financing. No rush, took their time to ensure I understood everything about the process and the car. They were very helpful from the time of purchase to the delivery of my car. More

by bballsaigon Verified Customer Verified Customer

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Charlie at Furman BMW was amazing. He was extremely helpful, well versed in the BMW brand and just a pleasure to work with! I will go out of my way to return to Charlie and Furman BMW in Clearwater, F helpful, well versed in the BMW brand and just a pleasure to work with! I will go out of my way to return to Charlie and Furman BMW in Clearwater, FL. Thank you Charlie, thank you Joe and the entire team that contributed to a five stat experience.! More

by dprince0003 Verified Customer Verified Customer

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We were extremely pleased with the level of service from Alex before we even arrived at the dealership. We had some questions regarding the condition of the car we were interested in and needed some reassur Alex before we even arrived at the dealership. We had some questions regarding the condition of the car we were interested in and needed some reassurance before driving from Orlando. Alex Immediately sent a personalized video with an up-close view of the BMW which was very informative and helpful. More

by jenniferpcarnes Verified Customer Verified Customer

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New 2020 X5 M50i New purchase...everything over the phone and email. Fair price and good response from folks involved. In and out of dealership in about an hour for d New purchase...everything over the phone and email. Fair price and good response from folks involved. In and out of dealership in about an hour for delivery and paperwork. Would do transaction over again. More

by saserna33 Verified Customer Verified Customer

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Magnificent service staff Cesar and his crew I’ve had a great experience at Ferman bmw from vehicle purchase finance and service great facilities, great staff I couldn’t ask for more I’ve had a great experience at Ferman bmw from vehicle purchase finance and service great facilities, great staff I couldn’t ask for more More

by bigboost Verified Customer Verified Customer

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Great service and excellent efficiency Thank you Alex !! Straight forward, detailed info and very courteous. Car met my expectations on all levels. The process was streamlined and effic Thank you Alex !! Straight forward, detailed info and very courteous. Car met my expectations on all levels. The process was streamlined and efficient. No surprises More

by chadbouanene Verified Customer Verified Customer

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Well worth the drive Impressed with the people from start to finish. Our sales person was amazing. The manager rocks and the finance guy made things painless. We drove 3 Impressed with the people from start to finish. Our sales person was amazing. The manager rocks and the finance guy made things painless. We drove 3.5 hours to find a car. The BMW dealerships in our area are terrible. Can’t wait to buy our next bmw from Ferman. It’s the only place we will buy our cars! More

by pudden8 Verified Customer Verified Customer

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Excellent costumer service Very professional and friendly the sales representative Terence St.Onge was impeccably with guidance and making the process smooth as well as the mana Very professional and friendly the sales representative Terence St.Onge was impeccably with guidance and making the process smooth as well as the managers and the financial specialist. I recommend Ferman BMW for the vehicle purchase and maintenance! More

by negrita532 Verified Customer Verified Customer

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Amazing service, as always over the years Cesar is always helpful and courteous. My service is always great and they always clean the car for me. I will continue to come here for many more yea Cesar is always helpful and courteous. My service is always great and they always clean the car for me. I will continue to come here for many more years. More

by TGordon Verified Customer Verified Customer

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Great car! Nice Dealership! Lazy salesman! For the most part the sale was fine. The car is great and in almost perfect condition. I notified the salesman as we were looking at the car that the For the most part the sale was fine. The car is great and in almost perfect condition. I notified the salesman as we were looking at the car that the left rear tire was 5 psi lower than the others. He said he would get it checked out. After finishing with fianance (Joe Cleaver) great guy by the way... I had to track down the young salesman in his office after he asked me to text him when I finished. I had to run through the rain to the other office where he was talking to another employee and I had to weight for them to finish there conversation. I swapped my stuff out into my new car and left as I was already late for an appointment. As I stopped at a long light I checked to make sure the tires had been checked and inflated properly. It showed the same as before. I then called the salesman and his response was “ I looked and all the tires showed green so they should be good. Also the badging on the back of the 328d was missing. When I asked about it he stated that the previous owner had it ordered to not have the badging “328d” on it. After getting home I found the individual badge numbers and letters in the trunk. With the old glue on them. All in all I am still very happy so far with the car and staff that took care of me other than the salesman. He definitely needs some more training. More

by Flightdog13 Verified Customer Verified Customer

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