Dealership Experience
15 yrs, 4 mos
Industry Experience
19 yrs
Specialties & Trainings
BMW Certified
F&I Legal and Ethical Standards Certified
842 Reviews
Write a Review842 Reviews of Joe Cleaver
July 30, 2020
Aims to please everytime; target always hit! Great turn-around time. Sales staff happy to see me and assure my satisfaction. Timely shuttle service. Thanks! turn-around time. Sales staff happy to see me and assure my satisfaction. Timely shuttle service. Thanks! More
Other Employees Tagged: Alex Senko, Jimmy Whaley, David Theado
July 20, 2020
Very friendly and professional customer service. Excellent experience and looking forward to purchasing another car from Ferman BMW again. Daniel & Karl & Joe are totally awesome! Excellent experience and looking forward to purchasing another car from Ferman BMW again. Daniel & Karl & Joe are totally awesome! More
Other Employees Tagged: Karl Alvarez , Toby Edward Pacuch, Daniel Ruiz
July 20, 2020
100 percent happy from start to finish. Left a review on google and I never leave reviews. Great job across the board. Many thanks. Cheers google and I never leave reviews. Great job across the board. Many thanks. Cheers More
Other Employees Tagged: Cesar Tereso, Bob Murray , Alex Senko
July 15, 2020
We had a terrific experience with Ferman BMW. They were completely transparent, honest and extremely knowledgeable. We are thankful for all of their assistance in the purchase of our new BMW. completely transparent, honest and extremely knowledgeable. We are thankful for all of their assistance in the purchase of our new BMW. More
Other Employees Tagged: Robert Chodorowski, Karl Alvarez , BMW Genius
July 11, 2020
Extremely skilled and customer focused dealership, understanding German premium cars as well as how to handle European customers. Very well trained service department and great showroom. understanding German premium cars as well as how to handle European customers. Very well trained service department and great showroom. More
Other Employees Tagged: david theado, Aaron Cox , Daniel Ruiz
July 09, 2020
Great Experience Great experience buying from Ferman! Cleo our salesperson was super nice and efficient. Sales manager and F&I Manager were great also. Also had an awe Great experience buying from Ferman! Cleo our salesperson was super nice and efficient. Sales manager and F&I Manager were great also. Also had an awesome experience with their after the sale service. They really went beyond to make us happy with our decision to purchase from Ferman More
Other Employees Tagged: Phil Bennis, Cleo Coney Jr
July 01, 2020
Excellent in every way. Thanks for the professionalism and willingness to work with our budget. Strongly recommend the entire team for any family looking for a BMW. and willingness to work with our budget. Strongly recommend the entire team for any family looking for a BMW. More
Other Employees Tagged: Alex Wolf , Cleo Coney Jr, Alan Mazur
July 01, 2020
Exceptional customer service! My new BMW arrived from the factory, but I couldn’t make the trip from Orlando to Tampa until the weekend. No problem! Alan said we will get it to you! And Robert did not hesita factory, but I couldn’t make the trip from Orlando to Tampa until the weekend. No problem! Alan said we will get it to you! And Robert did not hesitate to drive 1.5 hours to deliver my X5. And when he arrived, he spent a over an hour going over all the amazing new features. I know he had another business to conduct, but still did not rush. I thought this was above and beyond service, and it made a deep impression. Alan, my sales manager, was just as great. Helping me with my build, keeping me updated, and answering all questions. I knew exactly what to expect. Joe, too, in Finance, was great to work with. My entire purchase experience was flawless. It’s my first time buying from Ferman, but it won’t be my last. More
Other Employees Tagged: Robert Chodorowski , Alan Mazur
June 26, 2020
Have always enjoyed working with the people at Ferman ,from sales to service,they treat you like royalty. They will always be our BMW dealership. ,from sales to service,they treat you like royalty. They will always be our BMW dealership. More
Other Employees Tagged: Jamie Annese, Karl Alvarez , David Soto
June 25, 2020
Given out door price then charged more for title, tag, dealer fees. Detail job was poorly done. Nice enough, but out the door should be honored dealer fees. Detail job was poorly done. Nice enough, but out the door should be honored More
Other Employees Tagged: Chris Vitagliano

