Dealership Experience
22 yrs, 5 mos
Industry Experience
34 yrs, 5 mos
Specialties & Trainings
Master Certified with Lexus
ASE Certified
780 Reviews
Write a Review780 Reviews of Joanna Oates
March 22, 2018
Superb The service is Rallye Lexus is so much better then anywhere else I have ever gone. They never let me down. A perfect 10. Thank You The service is Rallye Lexus is so much better then anywhere else I have ever gone. They never let me down. A perfect 10. Thank You More
March 12, 2018
A great buying experience! When I went to get my new Lexus , Rallye made the whole experience very easy and painless They did everything they were supposed to in A efficient When I went to get my new Lexus , Rallye made the whole experience very easy and painless They did everything they were supposed to in A efficient manner The salesman Neil Fogel was very helpful More
Other Employees Tagged: Anthony Costanzo , Neil Fogel
December 26, 2017
Purchased My 6th & 7th Lexus From Neil I purchased my 2015 & 2018 Lexus from Neil, he's a pleasure to deal with & he makes the process pleasant and easy. Thank you Neil. I purchased my 2015 & 2018 Lexus from Neil, he's a pleasure to deal with & he makes the process pleasant and easy. Thank you Neil. More
Other Employees Tagged: Anthony Costanzo, Mike Reidy , Leo Cruz, Neil Fogel, Pamela Palasciano, Josh Weiss
August 12, 2017
Rallye Staff are Simply Amazing! There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treat There's no place I'd rather go even if my car doesn't need an oil change! Staff are so AMAZING! Every time I went to Rallye Glen Cove, everyone treated me like the QUEEN that I AM! I honestly can not say enough about Joanna, Pam, Michael, Mike and Paul! I always tell them when I am there, (this is my 4th) I must always drive a Lexus because where else can I go and get treated with so much RESPECT! More
Other Employees Tagged: Mike Reidy, Michael Montijo , Kevin Losee, Pamela Palasciano, Paul P.
March 30, 2017
Very positive experience This is the second Lexus ES that I have purchased and again from Rallye Lexus. My husband and I appreciate their level of professionalism. For this This is the second Lexus ES that I have purchased and again from Rallye Lexus. My husband and I appreciate their level of professionalism. For this car we worked with Neil Fogel who helped us through the selection and process of purchasing with patience and good humor. When we needed to speak to Neil by phone, he promptly returned our calls and was able to answer all of our questions. Thank you to Neil and all of the employees who helped to make this important experience a comfortable one. Carol C. O'Connor More
Other Employees Tagged: Neil Fogel, Wayne Foisy
January 18, 2017
Beyond Happy My experience at Rallye Lexus was outstanding. Salesman Kevin Losee was friendly funny and to the point. He explained all my options within my budget. My experience at Rallye Lexus was outstanding. Salesman Kevin Losee was friendly funny and to the point. He explained all my options within my budget. I highly recommend Kevin and the full team at Rallye. More
Other Employees Tagged: Kevin Losee
September 30, 2016
Great experience! I love the Lexus experience! The car drives like a dream. I have always owned my own Lexus and have come from a family that has owned, but this is I love the Lexus experience! The car drives like a dream. I have always owned my own Lexus and have come from a family that has owned, but this is my first experience leasing a car. I dealt with Kevin Losee and he was very patient with me and honest and upfront about the cost of the car and explained about the benefits for my needs and why leasing would benefit me. I think its important for a dealership to explain to customers upfront what the expenses are and he did. The manager at this dealership was also very helpful and I find the staff very friendly and accommodating. I like the idea when you go in for service with your car that they have work areas so you don't waste anytime. Joanna Oates is very accommodating in the service department. I love the freshly baked cookies they have during the week when you have your car serviced! Its a nice treat. More
Other Employees Tagged: Kevin Losee
September 08, 2016
Exceptional help from Neil Fogel Rallye Lexus employees were a delight to work with and Neil Fogel, especially, helped make our purchase smooth and easy. His friendly manner along wit Rallye Lexus employees were a delight to work with and Neil Fogel, especially, helped make our purchase smooth and easy. His friendly manner along with his help in every detail was quite exceptional. More
Other Employees Tagged: Neil Fogel, Andy Malebranche
August 26, 2016
Par excellence My experience has been unparalleled . The employees in every department are welcoming, gracious, helpful and knowledgeable. The level of service is co My experience has been unparalleled . The employees in every department are welcoming, gracious, helpful and knowledgeable. The level of service is consummate. Neil Fogel. a master salesman, is exceedingly considerate, kind, professional and a gentleman. I am very grateful for his attentive listening and efforts on my behalf. Michael in finance and Luis, the delivery specialist, are also worthy of mention. I am exceedingly happy with the entire transaction. The car is sublime! More
Other Employees Tagged: Neil Fogel
June 15, 2016
Called for service I called for service. Person answering the phone very polite, and professional. She transferred me to the individual to make the appointment. Again, f I called for service. Person answering the phone very polite, and professional. She transferred me to the individual to make the appointment. Again, friendly, asked me about the problem, and accommodated me with a morning appointment on short notice. They told me I should be out within 45 minutes of my appointment. I arrived, was met by a very nice gentleman. Problem was addressed, fixed, and I was out in half an hour. I have dealt with other Lexus dealerships in the past, this was my first experience at this dealer. Needless to say this is my only choice for any future service and or vehicles. They are far above the others. More
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