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Joanna Oates
Joanna Oates at Rallye Lexus
Refer Me

Joanna Oates

Service Consultant

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

Contact Me
4.9
604 Reviews

Dealership Experience

20 yrs, 6 mos

Industry Experience

32 yrs, 6 mos

Specialties & Trainings

Master Certified with Lexus

ASE Certified

4.9

604 Reviews

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604 Reviews of Joanna Oates

May 22, 2024

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Employee Rating

I have Lexus to be sooooo reliable. Considering I have my Lexus eons and never felt I had to go elsewheres for any thing to be taken care of thats saying alot for my 87years. More

by JMNDDS1
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Recommend Dealer
Yes
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May 18, 2024

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Let’s not forget my wonderful salesman Rich Repanes who makes all my service appointments for me More

by richie159
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Rich Repanes

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May 20, 2024

Rallye Lexus responded

Thanks for sharing your thoughts about your experience with Rich here at Rallye Lexus. We appreciate your business and hope to see you again soon! James Quinlan 516-676-8686

May 14, 2024

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Employee Rating

The place is very clean and nice the staff are very friendly and helpful. The only thing I don’t like is the location is very far from where I live. More

by RAQUELSTOWE
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Yes
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May 14, 2024

Rallye Lexus responded

Hi Raquel: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

May 14, 2024

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From start to finish the service was excellent. The technician who performed the work did an excellent job, my alignment was perfect. More

by neildownb4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Quinlan

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May 14, 2024

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

May 13, 2024

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James made my purchase experience simple from beginning to end! Professional, friendly and knowledgeable ! Highly recommend ! More

by Alice913
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anthony Costanzo, James Herrera

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May 13, 2024

Rallye Lexus responded

Congratulations on your new purchase, Alice! Thank you for your business and this review. We're happy to hear that James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Stefanie Horn 516-676-4000

May 13, 2024

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Employee Rating

It was good. They are courteous and good in customer service. Wish them the best.It is a good service center More

by PAULTHOTTATHIL
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Recommend Dealer
Yes
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May 13, 2024

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Paul, and we look forward to working with you again. James Quinlan 516-676-8686

May 09, 2024

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Employee Rating

Joanna is an amazing person. Extremely professional. She is a pleasure to work with and an asset to your company More

by kcarena152
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Workmanship
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Recommend Dealer
Yes
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May 09, 2024

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad Joanna was able to help, and we hope to see you again! James Quinlan 516-676-8686

May 09, 2024

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Employee Rating

Everyone who helped me in Rallye was so friendly and very helpful. It’s amazing how professional Joanna is. Best service center I’ve ever been to. Thank You Rallye Lexus! More

by 1JOHNNIB1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Helpful
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May 10, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear that Joanna and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. James Quinlan 516-676-8686

May 04, 2024

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Employee Rating

i've been getting services at Rallye lexus for almost 7 years and Rallye lexus is most reliable and best service center among other lexus service center. More

by CHANGSOONCHOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dawn Sullivan

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May 06, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! James Quinlan 516-676-8686

April 19, 2024

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Employee Rating

Service was prompt, service adviser knowledgeable and polite, and work competently performed. I am very pleased with the service and will certainly return. More

by kleinml53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Apr 22, 2024

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful service feedback! James Quinlan 516-676-8686

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