Mike Reidy
Mike Reidy at Rallye Lexus
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Mike Reidy

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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5.0
444 Reviews

Dealership Experience

16 yrs, 8 mos

Industry Experience

35 yrs, 5 mos

Languages Spoken

English English

5.0

444 Reviews

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444 Reviews of Mike Reidy

May 22, 2024

Dealership Rating
Employee Rating

Hi, I have dealt with Mike Reidy for years. I have to say he is very knowledgeable, helpful, and polite. Mike always explains everything in great detail and accurately. My last four cars hav More

by GARYJ17MON
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 22, 2024

Dealership Rating
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Driving up to have my 6month check was very easy. The person who greeted me was friendly and professional.All the staff I met were kind and professional and I appreciated how quickly the visit was More

by cjshannon
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Recommend Dealer
Yes

Other Employees Tagged: The technology guy can’t remember his name

May 21, 2024

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Michael R is the best! Always understand and appreciate his work! Feel confident with his judgement. More

by ALOUIE98
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Recommend Dealer
Yes
May 21, 2024

Rallye Lexus responded

Thank you for your business and this review. We're happy to hear Michael was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. James Quinlan 516-676-8686

May 20, 2024

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Repeatedly misdiagnosed and unable to fix a problem with my 2021 lexus RX after 2 attempts. Same problem came up a third time. More

by NTBANERJEE
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Recommend Dealer
No

Other Employees Tagged: Michael Montijo, Dawn Sullivan

May 20, 2024

Rallye Lexus responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. James Quinlan 516-676-8686

April 22, 2024

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Mike Riedy is the best. Hope I spelled his name correctly. Everything went smoothly and they were able to put a new tire very easily and the wait was not bad More

by FIVEBEAUTIES
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Recommend Dealer
Yes
Apr 22, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Mike and our team and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

April 12, 2024

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the service is always excellent. The bathroom and waiting rooms are clean and pleasant. Water and coffee and snacks are a plus More

by paularosenblum
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Recommend Dealer
Yes
Apr 13, 2024

Rallye Lexus responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Paula, for choosing Rallye Lexus! James Quinlan 516-676-8686

April 08, 2024

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My experience was Friendly and efficient! It’s a pleasure to have my car serviced by Rallye Lexus! More

by LOUISEMFITZSIMONS
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Recommend Dealer
Yes
Apr 08, 2024

Rallye Lexus responded

Lousie, Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad we could help, and we hope to see you again! James Quinlan 516-676-8686

April 08, 2024

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Always available for an appointment and quick and always pleasant - 2nd vehicle we purchased from them and main reason besides reliability of car is sales and service staff More

by RASHBAHIAN
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Recommend Dealer
Yes

Other Employees Tagged: Richie Repanes , Paul Ok

Apr 09, 2024

Rallye Lexus responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Richie and don't hesitate to let us know if we can be of further assistance. James Quinlan 516-676-8686

March 08, 2024

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Employee Rating

Mike was great to work with. The staff when dropping off the car were very professional. I highly recommend Lexus Service. More

by express13
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Recommend Dealer
Yes
Mar 08, 2024

Rallye Lexus responded

Thank you for your review and kind words for Mike! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

March 02, 2024

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Mike Reidy was very pleasant and helpful when I had my service appointment I highly recommend him. More

by STEVE
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Recommend Dealer
Yes
Mar 03, 2024

Rallye Lexus responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Steve, and we're happy to hear that Mike met your expectations. Thank you for choosing Rallye Lexus, we look forward to having you as a valued customer for many years to come! James Quinlan 516-676-8686

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