Jessica Smith | Page 2
Service Advisor
Maple Ridge Volkswagen
12150 Golden Ears Way
Pitt Meadows, BC V3Y 0H2
Jessica has been with Maple Ridge Volkswagen for 7 years now. She started off as a Warranty Administrator and then moved into her position as a service advisor. Look for Jessica's upbeat and inviting attitude behind the service desk when you book your next service!
Read moreDealership Experience
15 yrs, 11 mos
66 Reviews
Write a Review66 Reviews of Jessica Smith
August 06, 2016
More than satisfied This car lot is not a car lot but instead a VW sales center that has a great team offering one a friendly educational experience to put you in the dri This car lot is not a car lot but instead a VW sales center that has a great team offering one a friendly educational experience to put you in the drivers seat feeling conifident and satisfied. Sounds corny but, I've had many cars throughout my lifetime and have seen the bull..... but here, there is no bull..... and that's no bull....... I've purchased three cars there and plan on eventually buy a forth. My sales agent Rob McKenzie worked hard for me during the selling stuff and educating me on the Toureg I bought there. He personally took me around to the other sections to complete my purchase which made the whole process easy. All team members were respectful and professional and eager to help. My wife and I found Rob (Coach) to be knowledgeable and enthusiastic.. The place is very busy from the receptionist who juggles many requests in a minute to the manager Chris who was always on the floor waiting to answer questions with a smile. I highly recommend this VW dealership in Maple Ridge to all. More
Other Employees Tagged: Chris Masse, Robert McKenzie, Scott Rainone
March 30, 2016
Exceeded expectations I will never buy another vehicle other than Volkswagen. The customer service was amazing, never felt pressured , always satisfied, great deal, gave us I will never buy another vehicle other than Volkswagen. The customer service was amazing, never felt pressured , always satisfied, great deal, gave us a great price on our trade in! More
Other Employees Tagged: Doug Dacosta , Robert McKenzie, Lorne Ross
February 11, 2016
Happy purchase of a New Beetle We walked away on Saturday with a 2013 New Beetle from the Maple Ridge Volkswagen lot. We love the customer service. Pierre, Lorentz, Adam and Ben all We walked away on Saturday with a 2013 New Beetle from the Maple Ridge Volkswagen lot. We love the customer service. Pierre, Lorentz, Adam and Ben all went out of their way to ensure we were more than comfortable with our purchase and we drove off the lot 100% completely satisfied. If you want a Volkswagen this is the dealer ship to go to! . More
Other Employees Tagged: Lorentz Armeanu, Scott Rainone, Ben Si, Adam Walker, Pierre De Abreu
January 27, 2016
Amazing customer service, whether buying or servicing! Just finished purchasing my 2nd vehicle and I couldn't have been more impressed. Rob and Loren went above and beyond to make sure I got exactly what I Just finished purchasing my 2nd vehicle and I couldn't have been more impressed. Rob and Loren went above and beyond to make sure I got exactly what I was looking for and in a timely manner! Thank you! More
Other Employees Tagged: Robert McKenzie, Scott Rainone, Lorne Ross, Ben Si
December 11, 2015
great service and sales Bought my vehicle in September and had to come to see why my brakes made a noise. Ben remembered me ?and walked me over to service and made sure I was Bought my vehicle in September and had to come to see why my brakes made a noise. Ben remembered me ?and walked me over to service and made sure I was taken care of. The service department is amazing and do not bursh you aside. I appreciate Ben not running away when I had an issue. Thanks buddy! More
Other Employees Tagged: Doug Dacosta , Shay Gordon, Ben Rafaoui, Adam Walker
December 11, 2015
2nd time and will be a 3rd Having purchased 2 vehicles from Ben in a year and a half I can say with out any doubt he takes very good care of his customers. Ben even came to my h Having purchased 2 vehicles from Ben in a year and a half I can say with out any doubt he takes very good care of his customers. Ben even came to my house and dropped off the free gift that comes with the purchase. I have had great experiences in the service department as well. Give these guys a shot I know they will make you happy. More
Other Employees Tagged: Doug Dacosta , Ben Rafaoui, Lorne Ross, Ben Si
December 08, 2015
Great Sales and Service Department I purchased my 2012 VW Beetle in February of this year. Have had the car serviced here as well as some warranty work . Also got a great deal on r I purchased my 2012 VW Beetle in February of this year. Have had the car serviced here as well as some warranty work . Also got a great deal on replacing my tires back in the early fall. I highly recommend Maple Ridge VW. Great staff and service! More
December 03, 2015
Great Service - Awesome Staff! I was recommended by a friend to Maple Ridge Volkswagen as they said they had great service- I have a 2012 honda civic and the service was fantastic! I was recommended by a friend to Maple Ridge Volkswagen as they said they had great service- I have a 2012 honda civic and the service was fantastic! It doesn't matter what make of car you have they have a fantastic service and parts team! More
Other Employees Tagged: Nigel Raman
December 03, 2015
excellent service all around great service from Doug in service and the team keep up the good work. parts guys good pricing and very knowledgeable staff as well thank you again wi great service from Doug in service and the team keep up the good work. parts guys good pricing and very knowledgeable staff as well thank you again will be back More
Other Employees Tagged: Doug Dacosta , Shay Gordon, Nigel Raman, Chris Thimer
November 28, 2015
Sales and service I have bought two cars in the last three years and i have been extremely satisfied with David P my sales person, so much so i tell everyone about my e I have bought two cars in the last three years and i have been extremely satisfied with David P my sales person, so much so i tell everyone about my experience at Maple Ridge VW, the time he spends to show me my car and if i need any service he ensures i have the best service. I have a VW dealership 5 blocks from my house but i choose to go to Maple Ridge because of the sales team and the service team every time. Even when i did my financing here it was a breeze, Scott was amazing. Jessica ann Nigel have co ordinated there team efforts many times for the many VW our family owns, Jetta, R32 and Golf R More
Other Employees Tagged: David Procknow, Scott Rainone, Nigel Raman

