Jerry Hood
Jerry Hood at Arlington Heights Ford

Jerry Hood | Page 34

Service Director

Arlington Heights Ford

801 W. Dundee Rd.
Arlington Heights, IL 60004

Contact Me
5.0
486 Reviews

Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.

5.0

486 Reviews

Write a Review

486 Reviews of Jerry Hood

December 22, 2020

Dealership Rating
Employee Rating

Have always experienced fast, friendly experiences with sales and service departments. Our family have been long time customers and friends with this organization and its products. More

by ceyeef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle

December 22, 2020

Dealership Rating
Employee Rating

The service is quick and they do quality work. I’ve been coming here for years because they stand behind their work. Keep it up! More

by JoelG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Villadonga

December 18, 2020

Dealership Rating
Employee Rating

always a great experience with the staff, especially Jerry Hood. Service area is clean and you can always talk with the staff about the work being done. More

by frankmassi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

December 17, 2020

Dealership Rating
Employee Rating

Good job as usually i bought my last couplecars there.So Good job as usually i bought my last couple cars there.So I will continue to get my service there hopefully only a oil change More

by Msovereen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ikram "Ike" Alam

December 16, 2020

Dealership Rating
Employee Rating

I'm very happy with the service I received at AHF. Quick and knowledgeable with great people Jerry Hood is the best! I'll be back! More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

December 15, 2020

Dealership Rating
Employee Rating

Always quick turnaround, great service partner for our business. Jerry and Steve are great, and always attentive to our needs. Facility is clean and inviting. More

by Richard L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Verhagen

December 13, 2020

Dealership Rating
Employee Rating

Great service, good price, nice peopleJerry Hood is a Great service, good price, nice people Jerry Hood is a great manager I've been doing business with Arlington Heights FORD for 25 years.... Thanks More

by regionalrealty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Villadonga

December 05, 2020

Dealership Rating
Employee Rating

Things were a bit slow today, I’m assuming it was COVID related. That said, all service was completed as requested. We appreciate it, thanks! More

by dwberkow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle , Samantha Chavez

November 26, 2020

Dealership Rating
Employee Rating

Steve treated me really well and took good care of My Ford Escape. My vehicle was picked up my me and delivered back to me. More

by Sam Resch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sandra Munoz, Steve Verhagen

November 20, 2020

Dealership Rating
Employee Rating

Every person that I have dealt with the past 20 plus years has been five stars. This is what brings me back to Arlington Heights Ford over and over again! More

by Buffalo Bob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Waddle, Victor Villanueva , Steve Verhagen

...
34
...

Dealership Inventory (259 Vehicles)

new 2026 Ford Bronco car, priced at $55,529
2026 Ford Bronco
new
Beige exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $55,023
2026 Ford F-150
new
Black Metallic exterior
Automatic
Four-wheel Drive
used 2023 Ford Bronco car, priced at $39,868
2023 Ford Bronco
used
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
used 2016 Ford Edge car, priced at $10,367
2016 Ford Edge
used
Magnetic Metallic exterior
Automatic
All-wheel Drive
new 2026 Ford Transit-150 car, priced at $47,947
2026 Ford Transit-150
new
Oxford White exterior
Unknown
Rear-wheel Drive
new 2026 Ford Maverick car, priced at $33,865
2026 Ford Maverick
new
Oxford White exterior
CVT
Front-wheel Drive