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Jerry Hood
Jerry Hood | Page 26
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
August 13, 2021
Mike in service was great. Dropped my car off and I’m a day he called and explained exactly what was wrong. Even helped make sure it was covered under warranty before the work started day he called and explained exactly what was wrong. Even helped make sure it was covered under warranty before the work started More
by Stang2001
Other Employees Tagged: Mike Waddle
August 12, 2021
Thanks for getting me in for service at the last minute. Took care of my Edge with experienced techs and professionalism. Most appreciated. Thanks again! Took care of my Edge with experienced techs and professionalism. Most appreciated. Thanks again! More
by lx2lane
Other Employees Tagged: Wes Tanner
August 06, 2021
They are always so kind and helpful! Their sales department is never pushy or trying to talk you into a terrible deal and they really take the stress out of car buying. department is never pushy or trying to talk you into a terrible deal and they really take the stress out of car buying. More
by Tgalla56
Other Employees Tagged: Jesus Sanchez , Joe Baez
August 02, 2021
Always good service. Very kind to me when I lost my key chain. Went out of their way to help me Very nice and patient chain. Went out of their way to help me Very nice and patient More
by Lisa l
Other Employees Tagged: Victor Villanueva
July 31, 2021
We have just purchased our fifth vehicle from AH Ford — a used, almost mint-condition 2019 F-150 4X4 pickup truck. One of the major reasons we continue to purchase from AH Ford is the great service departmen used, almost mint-condition 2019 F-150 4X4 pickup truck. One of the major reasons we continue to purchase from AH Ford is the great service department with service writers like Mike Waddle and Manager Jerry. They always treat us well, are responsive to our needs, and get the job done! High recommendations for AH Ford service! More
by DocEsch
Other Employees Tagged: Rich Jacobsen, Mike Waddle
July 24, 2021
I appreciate the team’s and willingness to work with me on my repair needs. Jerry Hood leads a great team. I’ve been a customer for years, and that’s why! on my repair needs. Jerry Hood leads a great team. I’ve been a customer for years, and that’s why! More
by dwberkow
Other Employees Tagged: Victor Villanueva
July 20, 2021
I have been going to Arlington Heights Ford for over 20 years and the service department has always done a perfect job on all of my maintenance and repairs I wouldn’t go anywhere else years and the service department has always done a perfect job on all of my maintenance and repairs I wouldn’t go anywhere else More
by Jason.komis
Other Employees Tagged: Mike Waddle , Joe Baez
July 19, 2021
The best dealership in north side for me!! I will always recomend this place to all my friends!! My two cars Ford in a Good Hands!! recomend this place to all my friends!! My two cars Ford in a Good Hands!! More
by Sashka53
Other Employees Tagged: Mike Waddle, Victor Villanueva , Tony Guido, Anthony Wojciechowski
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