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Jerry Hood
Jerry Hood | Page 23
Service Director
Arlington Heights Ford
801 W. Dundee Rd.
Arlington Heights, IL 60004
486 Reviews
Jerry has been with the AH Ford family since 1987. He started as a parts driver, then became an advisor, manager, and has been our Service Director since 2005. Jerry's passion for customer satisfaction has not only made him lead our Service Department to an unprecedented amount of awards, but that is how he met his wife. She was a disgruntled customer until Jerry resolved the issue and asked him to marry her 8 weeks later. They have been married now for over 15 years.
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486 Reviews of Jerry Hood
November 27, 2021
Fast service good service man Victor and a good test drive to determine problem with the vehicle drive to determine problem with the vehicle More
by Mjpavlatos
Other Employees Tagged: Victor Villanueva
November 26, 2021
Elliott Reichel was a pleasure to work with. Gerry Hood is amazing in service and Junior is so thoughtful. The entire dealership is very customer focused and very nice to deal with. I highly recommend Arli is amazing in service and Junior is so thoughtful. The entire dealership is very customer focused and very nice to deal with. I highly recommend Arlington Heights Ford. More
by 2008 happy Lexus owner
Other Employees Tagged: John Guido, Jr., Elliott Reichel
November 10, 2021
Had the absolute pleasure of working directly with Elliott! He is your guy! 10/10 Elliott! He is your guy! 10/10 More
by Eva P
Other Employees Tagged: Elliott Reichel , Frank White
November 09, 2021
Thank you for excellent job done on my vehicle and for sending me home with clean vehicle. sending me home with clean vehicle. More
by tjteddytd
Other Employees Tagged: Victor Villanueva
November 06, 2021
Elliott and Jesus were very helpful! This is our second by in a month! I recommend Arlington Heights Ford to everyone!! by in a month! I recommend Arlington Heights Ford to everyone!! More
by srokkas
Other Employees Tagged: Jesus Sanchez, Elliott Reichel, Lou Alfano , Frank White
October 31, 2021
Great service once again from a 30 years plus customer. Your new man Kevin seems like a fine young man. Keep up the good work ! Your new man Kevin seems like a fine young man. Keep up the good work ! More
by geesdream
Other Employees Tagged: Mike Waddle , Yasmin Bahena, Kevin Juarez *****
October 28, 2021
excellent service --- drop me off at home and picked me up when the job was finished up when the job was finished More
by jakmstng1
Other Employees Tagged: Victor Villanueva
October 27, 2021
I have always had a very good experience with Arlington Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. Heights Ford, and will continue to go back, even though I have moved out of the area and must travel 100 miles r/t to get there. More
by msylvesterpeek
Other Employees Tagged: Mike Waddle
October 26, 2021
Lou was wonderful to deal with. He made sure I had a ride home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. home and keep my abreast of what needed to be done with my car. I really appreciate all he did for me. More
by Janice
Other Employees Tagged: Lou Alfano
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