Services were great.
Jeremy is always nice and provides good customer service Thanks for the service
Jeremy is always nice and provides good customer service Thanks for the service
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by Mrsedom0214
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Jul 08, 2024 -
Regal Kia Lakeland responded
Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Regal Kia.
Jeremy had excellent communication, timeliness, and was
so polite. I felt totally in the loop and comfortable the entire time I was there.
so polite. I felt totally in the loop and comfortable the entire time I was there.
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by kaylaford.garrard
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Jul 19, 2024 -
Regal Kia Lakeland responded
Thank you!
I waited 3 hrs and feel like I got no update.
Jeremy was very nice however I did show him a $20 off coupon that he told me he would apply to my bill and it was never there. I didn't realize until
Jeremy was very nice however I did show him a $20 off coupon that he told me he would apply to my bill and it was never there. I didn't realize until I got home
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by stacey.roberts11
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Jul 11, 2024 -
Regal Kia Lakeland responded
Thank you for bringing this to our attention. We’re sorry your experience didn’t match your expectations. Please feel free to reach out to Jonathan Benitez – Service Lane Manager to discuss.
They were prompt, thorough, and all with exceptional
service. Jeremy communicated clearly and the shuttle driver was a pleasure to ride with
service. Jeremy communicated clearly and the shuttle driver was a pleasure to ride with
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by rynglzr85
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Mar 18, 2024 -
Regal Kia Lakeland responded
At our dealership, we strive to provide prompt, thorough, and clear communication to all our customers, and it's fantastic to know that we met your expectations in these regards. Thank you for the positive feedback!
I want to advise everyone not to contact here at all, we
bought a car on credit, well, the radio screen did not work in it, on January 8 we came, we were told to wait for when Justin , As it turned out, thi
bought a car on credit, well, the radio screen did not work in it, on January 8 we came, we were told to wait for when Justin , As it turned out, this fact was not noted by them, I did not receive an SMS from their service ,So that I could come and they saved the serial number, after that the radio screen did not work, as a result, I wrote to them and they invited me to come today, I came because I had written to them before that the screen was not working again, at first I was met by an employee Jeremy, without listening to me immediately began to say that we you were told that after 30 days you would come to change your screen, that we did not change it for you, they were not even aware that their employee Justin deceived them without noting this fact anywhere, Jeremy behaved extremely inappropriately, he did not even call my managSo that I could come and they saved the serial number, after that the radio screen did not work, as a result, I wrote to them and they invited me to come today, I came because I had written to them before that the screen was not working again, at first I was met by an employee Jeremy, without listening to me immediately began to say that we you were told that after 30 days you would come to change your screen, that we did not change it for you, they were not even aware that their employee Justin deceived them without noting this fact anywhere, Jeremy behaved extremely inappropriately, he did not even call my manager, he almost began to accuse me and when with they tried to talk to him, he didn't want to confirm, and then when he realized that he was a liar and I was their office, he said, like we were changing and all that
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by Davlatova2834
Great service representative Please is well organized and
very customer oriented Very clean and great treats
very customer oriented Very clean and great treats
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by no2
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Mar 05, 2024 -
Regal Kia Lakeland responded
It's wonderful to hear that you had a great experience. I'll be sure to pass along your kind words.
Great service and follow up with what I needed done.
And I got my car back in a timely manner
And I got my car back in a timely manner
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by kathryn.koch
Verified Customer
Verified Customer
Mar 05, 2024 -
Regal Kia Lakeland responded
I'm delighted to hear that you had a great service experience and that your needs were taken care of promptly.
Our experience has always been excellent.
We are always treated very professional at Kia, regal in Lakeland.
We are always treated very professional at Kia, regal in Lakeland.
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by NOLEDADDYO
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 13, 2024 -
Regal Kia Lakeland responded
Thank you so much for taking the time to leave us feedback.
Great G.
R. E. A. T. G. R. E. A. T. G. R. E. A. T.
R. E. A. T. G. R. E. A. T. G. R. E. A. T.
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by gthompson36
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Jul 11, 2024 -
Regal Kia Lakeland responded
Thank you!
I had an Excellent experience.
They were courteous and did a fine job and I always go to Regal ! ! !
They were courteous and did a fine job and I always go to Regal ! ! !
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by BILLSCHU2
Verified Customer
Verified Customer
Other Employees Tagged:
Jeremy Mahr
Feb 05, 2024 -
Regal Kia Lakeland responded
We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our customers.