Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 19

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
830 Reviews
4.6

830 Reviews

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830 Reviews of Jeremy Mahr

June 07, 2025

Dealership Rating
Employee Rating

My oil change took three and a half hours. The staff were kind and welcoming though. More

by armoran07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your feedback. We’re glad to hear that our staff made you feel welcome during your visit. We sincerely apologize for the extended wait time for your oil change — that’s certainly not the experience we aim to provide. Your comments help us improve, and we’re actively working on streamlining our service times. We appreciate your patience and hope to serve you more efficiently next time.

June 07, 2025

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Employee Rating

Very personable and professional young man he has a wealth of knowledge and he makes sure the customer is satisfied More

by sebastianchatman10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Jun 09, 2025

Regal Kia Lakeland responded

Thank you for your kind words, your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers.

June 06, 2025

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Misty was very attentive and great with communicating. Waiting area was clean, and the wait time wasn’t too long. More

by EMWATSON108
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Misty Osborne , Jorge Benitez

Jun 09, 2025

Regal Kia Lakeland responded

On behalf of all of us at Regal, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

June 06, 2025

Dealership Rating
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The service there is great! Everyone is so friendly and welcoming, I was notified if anything was running behind on my car. More

by ayalaashley.p
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gibran Rivera

Jun 09, 2025

Regal Kia Lakeland responded

We really appreciate your business. Please let us know what we can do for you in the future.

June 06, 2025

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This place is always Clean, and they have a qyick turnaround, reliable service always here. More

by CHASSMAY1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 09, 2025

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a review.

June 05, 2025

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Employee Rating

Everyone is happy to help. Been caring for my kia for 4 yrs now. The coffee is good too. More

by Vividsky1977
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne

Jun 06, 2025

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with the care of your vehicle! We appreciate your support and look forward to seeing you at your next visit!

June 03, 2025

Dealership Rating
Employee Rating

Jeremy was the best and made my overall experience easy Jeremy was the best and made my overall experience easy. He definitely deserves a raise, great guy. More

by stephyy863
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

Jun 04, 2025

Regal Kia Lakeland responded

Stephy, we're delighted to hear that Jeremy made your experience at Regal Kia so seamless and enjoyable! Your feedback means a lot, and we'll be sure to share it with him. Thanks for choosing us!

Jun 03, 2025

stephyy863 responded

Great experience at this dealer!

June 03, 2025

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Employee Rating

They always provides great customer service while keeping us informed about what is going on with our vehicle. More

by cal2042
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Regal Kia Lakeland responded

We sincerely thank you for taking the time to share your thoughts with us.

June 03, 2025

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Employee Rating

I wasn’t very satisfied on my recent visit I usually deal with Justin but he was not in. Jeremy did ok but I wasn’t real happy when I found out my tires were not rotated with the oil change. I returned after More

by angler512
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jun 04, 2025

Regal Kia Lakeland responded

We appreciate your feedback and regret any confusion during your visit. It's important to us that all aspects of a visit are clear, including tire rotations and coupon details, so we'll make sure to address this internally. If there's anything further you'd like to discuss or if we can assist in any way, please don't hesitate to reach out. Thank you, Santos Rivera - Service Lane Manager - (863) 808-1213

May 31, 2025

Dealership Rating
Employee Rating

Fast service as schedule and comfortable facilities to wait for it. Everything smooth as always! More

by ab_diel_12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez

Jun 02, 2025

Regal Kia Lakeland responded

Thank you for trusting the Regal Kia team with your service needs! We appreciate your support and look forward to seeing you at your next visit!

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