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Jeremy Mahr
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr | Page 14

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.6
830 Reviews
4.6

830 Reviews

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830 Reviews of Jeremy Mahr

August 17, 2025

Dealership Rating
Employee Rating

Very good. Very professional and very knowledgeable. Would recommend this Kia Dealership and service department to friends and family. More

by easerdynski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 18, 2025

Regal Kia Lakeland responded

We're delighted to hear that you had a great experience at Regal Kia! Thank you.

August 14, 2025

Dealership Rating
Employee Rating

I was able to bring my car in right away and it was taken care of didn't have to wait long without an appointment best service!!! More

by coescountrygirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez, Misty Osborne , Jorge Benitez, Ian Bleil, Pablo

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Aug 15, 2025

Regal Kia Lakeland responded

Thank you for the great feedback! We're so glad we could get your car in quickly and take care of everything without delay—even without an appointment. It's always our goal to provide the best service possible, and we truly appreciate your kind words!

August 11, 2025

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Employee Rating

Each time I’ve brought the car in for service, I’ve have always been satisfied.. Great professionalism and great service! More

by AD DeShazor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 12, 2025

Regal Kia Lakeland responded

Hi Deshazor, we're grateful for your thoughtful words. We are so grateful to have you as a valued customer! We look forward to seeing you again at Regal Kia!

August 11, 2025

Dealership Rating
Employee Rating

Great customer service. The staff is friendly. I would recommend this establishment to my friends and family More

by willbanyy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Benitez

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Aug 12, 2025

Regal Kia Lakeland responded

Hi Will, thank you for sharing your experience! We're glad our team was friendly and helpful. Your recommendation is the highest compliment. We hope to serve you, your friends, and family in the future! -Regal Kia

August 10, 2025

Dealership Rating
Employee Rating

Jeremy was great, From check-in until send off excellent customer service. Fastest service I ever experienced More

by Decor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 11, 2025

Regal Kia Lakeland responded

Thank you!

August 07, 2025

Dealership Rating
Employee Rating

Estimated service would be complete between 1 1/2 to 2 hours. After 3 hours I had to text them for an update. Thirty minutes later my vehicle was finished. More

by donninisuz
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 07, 2025

Regal Kia Lakeland responded

Thank you for your feedback, and we apologize for the delay. We'll work on improving our service to ensure a more efficient experience in the future. If you have further concerns, please feel free to reach out. Safe travels from the entire Regal Kia team!

August 04, 2025

Dealership Rating
Employee Rating

I was supposed to have my tires rotated but it wasn't done. No response. More

by asherjazzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 05, 2025

Regal Kia Lakeland responded

Thank you for reaching out. I'm sorry to hear about this experience and would like to make sure it gets addressed for you. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, Santos Rivera - Service Lane Manager - 863-340-1465

July 31, 2025

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Employee Rating

It’s always a hassle. They make you feel like a bother to them and like they would rather you be anywhere but there. More

by lauramae95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 01, 2025

Regal Kia Lakeland responded

Laura, I'm sorry to hear about your experience. We strive for a welcoming and supportive environment, so it's concerning to learn that we fell short during your visit. Please feel free to reach out if you'd like to discuss this further or have any other concerns. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

July 29, 2025

Dealership Rating
Employee Rating

They were great but cost to much Un nessasary charges I feel they try to take advantage of people people say some of the work could have waited More

by janetteresi
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Mahr

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Jul 30, 2025

Regal Kia Lakeland responded

Janet, We understand your frustration and are disappointed that your visit was anything less than a five-star experience. We assure you that we will look into this situation on your behalf and hope that you will reach out if you have additional information that will help us in resolving these concerns. Thank you, Santos Rivera - Service Lane Manager - 863-340-1465

July 24, 2025

Dealership Rating
Employee Rating

Orlando at Regal Kia is friendly and incredibly knowledgeable. He answered all my questions honestly and made the entire process smooth and stress free. More

by JR2019
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Orlando Lopez, Jonathan Benitez, Misty Osborne , Jorge Benitez, Ian Bleil, Niko Gelpi

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Jul 24, 2025

Regal Kia Lakeland responded

Thank you!

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