Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com
Read moreIndustry Experience
31 yrs, 10 mos
Languages Spoken
English
150 Reviews
Write a Review150 Reviews of Jason Ells
July 09, 2021
The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service reminder which I tend to forget. More
Other Employees Tagged: Adam Hassira, Anthony Forbes
July 02, 2021
Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended them. Your car will thank you. More
Other Employees Tagged: All of them deserve credit!
June 02, 2021
Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More
May 02, 2021
Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 More
Other Employees Tagged: Debbie Reed, Brian Chung, Jessica Medeiros, Gord Sasse , Steve Lord
April 19, 2021
Such an organized, professional and prompt dealer with all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recomm all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recommend to everyone! More
Other Employees Tagged: Debbie Reed, Brian Chung, Adam Hassira, Anthony Forbes , Chelsey Cosh
March 05, 2021
Even during Covid, this dealership was friendly, engaging and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would not hesitate to return for service at this business! More
February 05, 2021
Whitby Toyota is cool.. I went there to have my Toyota Sienna serviced for oil change. Staffs are friendly and accommodating. The place is also nice and clean and very comfortable while waiting for your v Sienna serviced for oil change. Staffs are friendly and accommodating. The place is also nice and clean and very comfortable while waiting for your vehicle to finish the servicing. I would definitely recommend Toyota Whitby for everyone to have their vehicle serviced in a timely manner. More
January 17, 2021
Hi I’m Helen. Whitby Toyota is my favourite place to go for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) an for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) and Richard Sookoor at the sales department . Thank you guys. We met Ian too, when we got our lease Corolla and he’s so down to earth person, very professional and he make sure that you’re happy and satisfied for your visit . Ian has an excellent personality. Thanks Ian. Jason in service department was so nice and friendly, I would say that they have an excellent costumer service and very helpful. They’re awesome! Keep up the good work guys!!!! More
Other Employees Tagged: Brian Chung, Chris Draganidis , Grace Bradford, Mike Han, Ian Kingsley, Keith O'Neil, Richard Sookoor
January 15, 2021
Friendly and courteous from the minute you drive through the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. More
Other Employees Tagged: Debbie Reed, Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Anthony Forbes , Grace Bradford, The porters and service drivers

