Jason Ells
Jason Ells at Whitby Toyota

Jason Ells | Page 15

Service Advisor

Whitby Toyota

1025 Dundas Street West
Whitby, ON L1P 1Z1

Contact Me
4.8
150 Reviews

Hi my name is Jay! You'll recognize me as the service advisor with a smile on his face! I have been with Toyota for over 25 years. Customer satisfaction is my #1 concern and to meet all expectations, for any questions, concerns, service bookings please don't hesitate to contact me. Phone 905-668-4792 ext 215 By email: jason.ells@whitbytoyota.com

Industry Experience

31 yrs, 10 mos

Languages Spoken

English English

4.8

150 Reviews

Write a Review

150 Reviews of Jason Ells

July 09, 2021

Dealership Rating
Employee Rating

The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Hassira, Anthony Forbes

Jul 12, 2021

Whitby Toyota responded

Hello! Thank you for your kind review! We are so glad to hear that you had a comfortable experience within our dealership. We strive to be as accommodating, efficient and thorough as possible! Much thanks, The Whitby Toyota Team.

July 02, 2021

Dealership Rating
Employee Rating

Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th More

by ally L
Recommend Dealer
Yes

Other Employees Tagged: All of them deserve credit!

Jul 03, 2021

Whitby Toyota responded

Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.

June 02, 2021

Dealership Rating
Employee Rating

Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More

by Lamary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 26, 2021

Whitby Toyota responded

Hi Lamary, Thank you! Our service department constantly strives towards providing excellent, timely and thorough service to all of our customers. Kind regards, The Whitby Toyota team.

May 02, 2021

Dealership Rating
Employee Rating

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

EH responded

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣

April 19, 2021

Dealership Rating
Employee Rating

Such an organized, professional and prompt dealer with all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recomm More

by Aysegul Canturk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

March 05, 2021

Dealership Rating
Employee Rating

Even during Covid, this dealership was friendly, engaging and eager to see that my car was serviced quickly and in the time frame given. All the staff I encountered were helpful and considerate. I would More

by Teach Sew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

February 19, 2021

Dealership Rating
Employee Rating

From Latanya, I was ok with service, but the attitude of my sales agent was a bit rude, felt more like I was being reprimanded. More

by Latanya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

February 05, 2021

Dealership Rating
Employee Rating

Whitby Toyota is cool.. I went there to have my Toyota Sienna serviced for oil change. Staffs are friendly and accommodating. The place is also nice and clean and very comfortable while waiting for your v More

by Romeo
Recommend Dealer
Yes

January 17, 2021

Dealership Rating
Employee Rating

Hi I’m Helen. Whitby Toyota is my favourite place to go for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) an More

by Helen Tagorda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Chung, Chris Draganidis , Grace Bradford, Mike Han, Ian Kingsley, Keith O'Neil, Richard Sookoor

January 15, 2021

Dealership Rating
Employee Rating

Friendly and courteous from the minute you drive through the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. More

by jmjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Debbie Reed, Amanda Moore, Cameron Slater, Brian Chung, Jessica Medeiros, Anthony Forbes , Grace Bradford, The porters and service drivers

...
15

Dealership Inventory (52 Vehicles)

2015 Dodge Grand Caravan
used
Red exterior
6-Speed Automatic
FWD
2019 Honda Ridgeline
used
Black exterior
6-Speed Automatic
AWD
2019 Hyundai Veloster
used
Black exterior
6-Speed Manual
FWD
2020 Hyundai Palisade
used
Blue exterior
8-Speed Automatic with SHIFTRONIC
AWD
2021 Toyota Venza
used
Red exterior
Continuously Variable (ECVT)
AWD
2022 Toyota Sienna
used
N/A exterior
eCVT
FWD