Jason Ells | Page 10

Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

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My first visit at the Whitby location. They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficie They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficiency until I called to book an appointment for an oil change. This all attributed from the customer service provided by Jason who was friendly, polite and professional right from the start. More

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The team is, helpful,friendly, And knowledge. Teams explanations of what is being done to the vehicle is self explanatory, easy to understand. The team all works well together and it shows. A Teams explanations of what is being done to the vehicle is self explanatory, easy to understand. The team all works well together and it shows. As a customer I always come back to this dealership More

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Professional check, communication and work. Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) Everything is perfect except the price which is a little bit higher than what I find in other workshop (replacing the alternator) More

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Very friendly staff, who knows what they are doing. Very satisfied with Withby Toyota. Thanks. Very satisfied with Withby Toyota. Thanks. More

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Whitby Toyota is top notch, they are professional, and efficient. The service department tries to have you in and out in record time. They keep you informed as the work is being done. I appreciate good co efficient. The service department tries to have you in and out in record time. They keep you informed as the work is being done. I appreciate good communication! More

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I have dealt with Whitby Toyota for close to two decades now, and have never been disappointed. They are always friendly courteous and inform you of everything that’s going on. now, and have never been disappointed. They are always friendly courteous and inform you of everything that’s going on. More

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The dealership was very friendly and helped with getting me in and out as quickly as possible. me in and out as quickly as possible. More

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I have received good service at the dealership. Service personnel are polite, pleasant, and helpful. Service personnel are polite, pleasant, and helpful. More

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Came in because my wheel was shaking and a vibration was constant under my car. Both Jason and Adam were super kind, informative and helpful in troubleshooting the issue. 10/10 service and my car is as good constant under my car. Both Jason and Adam were super kind, informative and helpful in troubleshooting the issue. 10/10 service and my car is as good as new! Highly recommend these two. More

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