Jason DeFelice
Jason DeFelice at ToyotaTown

Jason DeFelice | Page 19

Service Specialist

ToyotaTown

1065 Wharncliffe Rd S
London, ON N6L 1J9

Contact Me
4.8
426 Reviews

Jason joined team in 2005 with over 25 yrs experience in Service and Management in the automotive industry. He is the 3 time winner of the Chairmans Challenge and 4 time winner of the Toyota Pinnacle award for Top customer service and satisfaction

Dealership Experience

23 yrs, 2 mos

Industry Experience

27 yrs, 11 mos

Languages Spoken

English English

Maltese Maltese

4.8

426 Reviews

Write a Review

426 Reviews of Jason DeFelice

June 11, 2022

Dealership Rating
Employee Rating

Jason is a fantastic service advisor and he always finds solutions for my classic Supra! No one but ToyotaTown touches my 85 Supra! More

by Dan Griffiths
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 04, 2022

Dealership Rating
Employee Rating

Jason is always friendly and knowledgeable. He understands my Tacoma and always explains what needs to be addressed. More

by Vetter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Andy Udman

June 03, 2022

Dealership Rating
Employee Rating

As always, Jason was able to quickly find the source of an issue I had explained it to me. Jason and the Toyotatown team are fantastic! I trust them And don’t hesitate to recommend them. More

by Vince
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2022

Dealership Rating
Employee Rating

As usual exceptional service without a doubt! Jason thank you for providing the usual unbelievable service…. Always taking care of my tundra. Fantastic crew…. Always a pleasure going in to keep m More

by Frank the Italian guy!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 25, 2022

Dealership Rating
Employee Rating

Jason, has always been my go to guy! He is the best Senior Service Advisor at TT. He explains you so well about the wear and tear of your car and helps you to understand the repairs done More

by Jonathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 18, 2022

Dealership Rating
Employee Rating

Jason is one of the reasons we keep coming back for service at Toyotatown. He is courteous, engaged and will give you the straight goods. If you don’t really need something replaced right away he will More

by Cg9001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 11, 2022

Dealership Rating
Employee Rating

Jason is such a pleasure to work with. He listens to your concerns and makes sure they are addressed. He’s friendly and professional and goes the extra mile to see that you are happy with More

by jslitterick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

May 07, 2022

Dealership Rating
Employee Rating

Jason was very helpful when I brought my car in for service. My car had to stay overnight to be fixed, and he made sure to have it ready for me the next day just in time for my student’s road test. Tha More

by Aliya-Nasir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

April 23, 2022

Dealership Rating
Employee Rating

Jason is very knowledgeable, friendly and truly understands what the customer’s expectations are and exceeds them. I have come to and continue to visit this dealership because of Jason. He is an More

by Phil
Recommend Dealer
Yes

April 20, 2022

Dealership Rating
Employee Rating

Jason he is the best service advisor Dealing with him since 17 years ago. And he is very honest ! More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
...
19
...

Dealership Inventory (59 Vehicles)

used 2025 Toyota 4Runner car, priced at $67,998
2025 Toyota 4Runner
used
White exterior
Automatic
4x4
used 2023 Toyota RAV4 car, priced at $36,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2023 Toyota RAV4 car, priced at $32,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2023 Subaru Ascent car, priced at $38,998
2023 Subaru Ascent
used
Black exterior
Automatic
AWD
used 2023 Toyota RAV4 car, priced at $31,998
2023 Toyota RAV4
used
Grey exterior
Automatic
AWD
used 2025 Ford Escape car, priced at $29,798
2025 Ford Escape
used
Black exterior
Automatic
FWD