Jarrett Elder Sr.
Jarrett Elder Sr. at Toyota of Coconut Creek

Jarrett Elder Sr. | Page 153

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.8
1,824 Reviews
4.8

1,824 Reviews

Write a Review

1824 Reviews of Jarrett Elder Sr.

August 02, 2020

Dealership Rating
Employee Rating

Best customer service by Jarrett. He help me with my car and it was fast, he didn’t have me stand there waiting like the others did in the past. More

by RASCHARDS
Recommend Dealer
Yes
Aug 02, 2020

Toyota of Coconut Creek responded

Thank you for the 5-star review! Jarrett is an exceptional member of our team at Al Hendrickson Toyota, and we couldn't be happier to hear that you enjoyed working with him. We will certainly let him know that you appreciate his help!

July 28, 2020

Dealership Rating
Employee Rating

Only issue was that over the phone a different service man said that since my car is under warranty the oil change fee is waived. When I arrived the next day I was told that this was false. Jarrett E More

by yvesvielot
Recommend Dealer
Yes
Aug 04, 2020

Toyota of Coconut Creek responded

I sincerely apologize for the miscommunication here regarding the oil change fee. While I am pleased to hear that you enjoyed working with Jarrett, I'm always disappointed when a customer receives misinformation. We are grateful for your business here, and if you would like to speak with me about this directly, please don't hesitate to give me a call. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 28, 2020

Dealership Rating
Employee Rating

waited way to long for oil change the battery bracket had lost a bolt so i took one from another area and replaced the lost bolt.i showed this to Jarret, he said it was not important t More

by VINNYB3556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 13, 2020

Toyota of Coconut Creek responded

I'm sorry to hear that you are frustrated. I assure you that we strive for thorough and knowledgeable service here, and I would be more than willing to discuss your battery bracket with you directly. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

July 27, 2020

Dealership Rating
Employee Rating

Always had a pleasant experience with my car service at Al-hendrickson. Want to thank Klaus 5 stars specifically from Service Department who took care of my car brake noise from my recent visit. More

by Jeevan
Recommend Dealer
Yes

Other Employees Tagged: Chris Leporte , Klaus

Jul 28, 2020

Toyota of Coconut Creek responded

We really appreciate you sharing your five-star experience at Al Hendrickson Toyota! It's fantastic to hear that Klaus made your brake repair appointment an exceptional experience. Thank you for your confidence in our service team!

July 26, 2020

Dealership Rating
Employee Rating

Jarret tiene excelente atencion al publico ... el tiempo de espera es considerablemente bueno.. de manera general es bueno el servicio en el dealer... sigan trabajando asi More

by JJHF2012FP
Recommend Dealer
Yes
Jul 27, 2020

Toyota of Coconut Creek responded

Mil gracias por sus palabras amables! Nos alegra mucho que usted haya disfrutado su visita aquí en Al Hendrickson Toyota y esperamos volver a ayudarle en el futuro!

July 25, 2020

Dealership Rating
Employee Rating

I've been a customer for yrs and I have no complaints, all personal is friendly, knowledgeable, respectful. At Al Hendrickson Toyota they understand your needs and work with you to get you the best deal More

by MAJOSECB
Recommend Dealer
Yes

Other Employees Tagged: Francisco Sanchez & Craig

Jul 27, 2020

Toyota of Coconut Creek responded

"Friendly, knowledgeable, respectful" - three words we love to see! Thank you very much for trusting Al Hendrickson Toyota with your business time and time again. We are lucky to have you as a loyal customer.

July 23, 2020

Dealership Rating
Employee Rating

Jarret Is amazing I’ve been going to him for four years now to get my oil change and every time I always receive wonderful service! :) More

by BRITTANY_MAKLER
Recommend Dealer
Yes
Jul 23, 2020

Toyota of Coconut Creek responded

Brittany, it's an honor to have earned your support at Al Hendrickson Toyota and we are excited to hear that Jarret continuously hits the mark of providing excellent service. We are grateful to have you as a customer and we look forward to working with you next time!

July 22, 2020

Dealership Rating
Employee Rating

The first time went i go there the service was not excellent but the second time a get jaret he shwo me he care about my car and give good me excellent service and his very very nice More

by JUNIE710
Recommend Dealer
Yes
Jul 23, 2020

Toyota of Coconut Creek responded

Hi Junie, thank you for trusting us at Al Hendrickson Toyota. I am glad to hear that Jarret worked hard to make the right impression as customer service is our priority! We look forward to doing business with you in the future!

July 22, 2020

Dealership Rating
Employee Rating

I've been a customer for 7 years now. The waiting room I've been a customer for 7 years now. The waiting room is very clean, cofee and snacks are provided. Great Service all around. Recommend. More

by FFRIDAY62
Recommend Dealer
Yes
Jul 22, 2020

Toyota of Coconut Creek responded

Thank you for your loyalty. It's an honor to have had your business for so many years and we are so glad to hear that you always enjoy the service and amenities at Al Hendrickson Toyota. See you next time!

July 19, 2020

Dealership Rating
Employee Rating

Jarrett was the gentleman I dealt with and he was very professional and it went faster than I thought it would, I have waited much longer. More

by SHARONLOVESBEARS
Recommend Dealer
Yes
Jul 20, 2020

Toyota of Coconut Creek responded

Hi Sharon, thank you for reviewing the five-star experience you had with Jarrett at Al Hendrickson Toyota! It is our goal to get customers back on the road safely and we are happy to hear about your seamless visit. See you next time!

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