Brought my 2015 4Runner in for 60k tire rotation. I
checked into my appointment for 9:30AM but finally got vehicle at after 4PM. BAD
checked into my appointment for 9:30AM but finally got vehicle at after 4PM. BAD
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by joshkeyser0
Verified Customer
Verified Customer
Aug 04, 2020 -
Toyota of Coconut Creek responded
Josh, we would never want to inconvenience a guest and I am so sorry that your service took longer than anticipated. I will be sure to address your concerns with my team so we can work towards offering a more seamless experience in the future. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100
Very professional, Service is always good at this
location. I can say nothing more about my appointment it was very successful. I would definitely recommend this place for service to anyone who as
location. I can say nothing more about my appointment it was very successful. I would definitely recommend this place for service to anyone who asked.
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by mfreddy1948
Verified Customer
Verified Customer
Jul 16, 2020 -
Toyota of Coconut Creek responded
Thank you for the 5-star review! We are so glad you enjoyed working with our team at Al Hendrickson Toyota, and we look forward to your next service visit!
Great service with Jarrett
Jarrett always makes sure my car and I am well taken care of. Because of Jarrett I will always continue to bring my car here.
Jarrett always makes sure my car and I am well taken care of. Because of Jarrett I will always continue to bring my car here.
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by JHELT003
Verified Customer
Verified Customer
Jul 13, 2020 -
Toyota of Coconut Creek responded
Thank you for the 5-star review! It is always a pleasure to work with you here at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help!
My experience was good.
It is always a pleasure to deal with Mr. Jarrett Elder. He is very helpful. He is also quite knowledgeable. In addition, he is pleasant.
It is always a pleasure to deal with Mr. Jarrett Elder. He is very helpful. He is also quite knowledgeable. In addition, he is pleasant.
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by ENDEAVORCOLEM1
Verified Customer
Verified Customer
Jul 13, 2020 -
Toyota of Coconut Creek responded
We're grateful to have your business at Al Hendrickson Toyota! Our team member, Jarrett, is essential and I am pleased to hear that he always provided you with informative and enjoyable service. We look forward to seeing you next time!
Outstanding service,,,
Service is truly fabulous,,,Jarret Elder is wonderful,,,,As good as the service area is, the Sales Dept is a horror,,They lie as much as they can to g
Service is truly fabulous,,,Jarret Elder is wonderful,,,,As good as the service area is, the Sales Dept is a horror,,They lie as much as they can to get u in,,,
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by bonartie
Verified Customer
Verified Customer
Other Employees Tagged:
Adrian Gonzalez-horrible(Sales)
Jul 20, 2020 -
Toyota of Coconut Creek responded
Thank you for the review and feedback. While I am pleased to hear that you enjoyed working with our service team, I am concerned with your comments regarding our sales team. I'd like to speak with you directly about your experience, but I need your full name to be able to look you up in our system. Please give me a call at your convenience. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502
Nov 13, 2020 -
bonartie responded
Arthur Fuchs
Jarrett E is amazing😊. Why do you need 25 words
Jarrett E is amazing😊.
Why do you need 25 words minimum on a survey? I don’t need 25 words to express my thoughts. Thank you
Jarrett E is amazing😊.
Why do you need 25 words minimum on a survey? I don’t need 25 words to express my thoughts. Thank you
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by CFAITHWORKS2
Verified Customer
Verified Customer
Jul 10, 2020 -
Toyota of Coconut Creek responded
Thank you for taking the time to leave us a 5-star review! We are grateful for your business at Al Hendrickson Toyota, and we will certainly let Jarrett know that you appreciate his help!
The experience was awesome. Everyone was very helpful. I
was given a zero balance once job was completed. I was given a courtesy call
once car was completed.
was given a zero balance once job was completed. I was given a courtesy call
once car was completed.
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by R.ECHOLS1964
Verified Customer
Verified Customer
Jul 10, 2020 -
Toyota of Coconut Creek responded
Thank you for trusting us to get the job done. We're committed to taking care of customers and I am glad to hear that you had such an awesome experience at Al Hendrickson Toyota. See you next time!
Great courteous service! Staff was efficient and polite,
excellent customer service! The car was cleaned without me requesting this service. I would not patronise another Toyota dealership since I am very
excellent customer service! The car was cleaned without me requesting this service. I would not patronise another Toyota dealership since I am very satisfied with Al Hendrickson!
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by dtlavelanet
Verified Customer
Verified Customer
Other Employees Tagged:
Shedrick Anderson
Jul 10, 2020 -
Toyota of Coconut Creek responded
Thank you for sharing such positive feedback. All of us at Al Hendrickson Toyota, are honored to hear that we've earned your business! We look forward to taking care of you during your next service visit.
Very courteous and efficient
They reached out to me via e-mail to remind me that my service was overdue. I made the appointment and when I arrived I was taken care of immediately
They reached out to me via e-mail to remind me that my service was overdue. I made the appointment and when I arrived I was taken care of immediately and the same was when the service was rendered. very courteous and efficient people. Excellent customer service!!!
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by CAPRIBO
Verified Customer
Verified Customer
Other Employees Tagged:
Shedrick Anderson
Jul 09, 2020 -
Toyota of Coconut Creek responded
Thank you for trusting our team to get the job done. It is our priority to keep customers on the road in their vehicles and I'm glad to hear that your recent service visit was such a seamless process! All of us at Al Hendrickson Toyota look forward to working with you next time.
I was satisfied with the service that I received . They
couldn't resolve problem of siren like noise but nicely advised making an early appointment if it continues
couldn't resolve problem of siren like noise but nicely advised making an early appointment if it continues
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by harrietbryk
Verified Customer
Verified Customer
Jul 09, 2020 -
Toyota of Coconut Creek responded
Harriet, I'm glad to hear that you enjoyed the services provided by our team. As mentioned, please reach out to us if any additional concerns arise. We're grateful to have you as a customer!