Jarrett Elder Sr. | Page 152
Service Advisor
Toyota of Coconut Creek
5201 W Sample Rd
Coconut Creek, FL 33073
1,824 Reviews
Write a Review1824 Reviews of Jarrett Elder Sr.
August 16, 2020
took care of everything that was needed!!! my service writer Carmine Armano was all about getting the job done even when he reached out to his superiors to get it approved. my new car toyota av my service writer Carmine Armano was all about getting the job done even when he reached out to his superiors to get it approved. my new car toyota avalon is in good hands with Carmine Armano and the toyota service team. thank you it rarely i'm not nervous or uptight when leaving my car at a dealership. for now i have zero complaints and they make you feel like family and you deserve this vip treatment.!!! too many people to mention and don't remember all there names from the internet team reaching out and it all flowed when i came into visit. managers, finance,sales. and if i left someone out i'm sorry. w2ill recommend Al Henderson to anyone who wants to buy a car in the future that i no or who asked me about mine!!! More
Other Employees Tagged: Erik Coxwell, HENRY DELGADO, Brenden Anghel , Mike Joseph, Denise R
August 15, 2020
Thanks to Jarred , best advisor and best service, always ready to help! . He always remembers my name. After different operators put me on hold, I got Jarred who answered the phone and was able to tell me w ready to help! . He always remembers my name. After different operators put me on hold, I got Jarred who answered the phone and was able to tell me what to do. More
August 12, 2020
Jarrett is the best guy you have. he always remains very professional in every situation!! I came in on Saturday late afternoon for an oil change and Jarrett told me I also had a recall. my last recall I ha professional in every situation!! I came in on Saturday late afternoon for an oil change and Jarrett told me I also had a recall. my last recall I had took over 4 hours. so I was not wanting to do this. jarrett assured me it wouldn't take that long. 90 mins later I was back in my car. thanks jarrett !! More
August 11, 2020
service Always a good experience with Jarrett Always very professional, he recommends what is best for your car. He treats you special Everyone should have Ja Always a good experience with Jarrett Always very professional, he recommends what is best for your car. He treats you special Everyone should have Jarrett as the service adviser More
August 08, 2020
Great Service Al's Service Team took care of us. We appreciate the prompt and courteous service. If I'm in the area I will definately take my work here..Thank you. Al's Service Team took care of us. We appreciate the prompt and courteous service. If I'm in the area I will definately take my work here..Thank you. More
August 07, 2020
I was left feeling like I was robbed by the service department. I have being going to Al Hendrickson for years to purchase vehicle and servicing. This is the first time my warranty has expired with a v department. I have being going to Al Hendrickson for years to purchase vehicle and servicing. This is the first time my warranty has expired with a vehicle so I didn't know this is how the service department operates. My previous service before August 4th was in Jan 2020. I was not told then, that the warranty on my battery was up. If I were told I would request a new battery then. I was given a pass on everything as per the service department. Imagine my shock in just six months when I returned, to be told everything has failed inspection. All because the warranty on the vehicle has expired. I was given a failed report with cost of repair in excess of $700 plus. In this time of the pandemic what does Al Hendrickson service department want to do? Kill me!! I am no mechanic, but if everything has gone bad, there should have been signs before now. I just took my vehicle in because I was contacted by the service department that it's time for servicing. On the report it even stated that they had to drum start my battery, which was absolutely untrue. I have no problem starting my vehicle then and now. When I asked Jarrett about it, he said it's just a code that they used for billing. He Jarrett, did not like me asking questions about not being told about the warranty being up in January when I was in for yet another service. He was getting an attitude with me. Usually he was in my opinion, a very professional and helpful person,but he was getting borderline snappy when I was asking questions about all the failed inspection. This makes me wonder if they are really servicing customers vehicle as contracted to do when under warranty, or just waiting until Warranty is up to go for the big bucks. Needless to say, I will be taking my vehicle elsewhere for an inspection because you are not trust worthy, and my life and the lives of my families and friends are at risk here. This is too much of a coincidence that everything has failed inspection just as the warranty on the vehicle expired. Beware Al Hendrickson customers when your warranty expires and you have to service. More
August 03, 2020
Oil Change Jarrett is always helpful, friendly, and professional. Service of my car was slightly faster than usual which I appreciate - trying to avoid outing Jarrett is always helpful, friendly, and professional. Service of my car was slightly faster than usual which I appreciate - trying to avoid outings during Covid. More
August 02, 2020
Jarrett Elder did a fantastic job resolving all my customer service needs & Shedrick has helped me in the past as well.i like to get info on your tire special please.buy 3 get 1 free customer service needs & Shedrick has helped me in the past as well.i like to get info on your tire special please.buy 3 get 1 free More
Other Employees Tagged: Shedrick Anderson

