Jamie Annese

Outstanding service on my 2023 BMW X5. Oil change, standard service, and two new rear tires. Oil change, standard service, and two new rear tires. More

by Mike W. Verified Customer Verified Customer

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If I were told that my X7 would require new rear tires every 10,000 miles, I would never purchased the vehicle. Also, the passenger vent never worked on delivery, yet my wife was charged for the repair. every 10,000 miles, I would never purchased the vehicle. Also, the passenger vent never worked on delivery, yet my wife was charged for the repair. More

by josephmole Verified Customer Verified Customer

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The service assistants outside greet you quickly and get you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to da you to your service adviser. Sal, my service adviser always gets my paperwork started quickly so that I can be on my way. He also keeps me up to date on the progress of the service. This is my first time with a loaner from Ferman. Jamie, who manages the loaner desk could not have been nicer. He was also efficient and had me set up in a car quickly. More

by denita.todd2 Verified Customer Verified Customer

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Great Service, best place in Fl. I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very prof I travel in FL for work so have been to many BMW locations throughout FL and Palm Harbor so far has been the best location. Great location, very professional, knowledgeable, always going above and beyond to help. Love the atmosphere inside, you can work, get couple of cup of coffee or tea, snack, have a nice chat with employees and get your vehicle serviced. Everyone is always so polite and professional, and knowledgeable about the vehicles. Not sure what else is there. Great sales department, great service department and all the above. Wouldn’t want to go to any other dealership ever. More

by jasmina.tich Verified Customer Verified Customer

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Very nice staff, easy to work with, and a relaxing space to wait for service to get done. to wait for service to get done. More

by Satisfied Customer Verified Customer Verified Customer

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Jamie is always great. I do not feel pressured when I work with her. I know she will take care of my car. I do not feel pressured when I work with her. I know she will take care of my car. More

by dcjgroup Verified Customer Verified Customer

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Cody is the most amazing service writer ever to walk the BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck BMW floor and I applaud his innovation for the newest standard of what service should be. Attn: Paul Rangers still suck More

by murrayrl Verified Customer Verified Customer

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Quick and courteous response and service. They listened to my concerns that I had with the vehicle They listened to my concerns that I had with the vehicle More

by rex Verified Customer Verified Customer

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New tires and alignment as requested. Good job faster than expected time. Appreciate the uber to mall during wait. Good job faster than expected time. Appreciate the uber to mall during wait. More

by Erkincer Verified Customer Verified Customer

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The team at Ferman took great care of my car! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! They were all efficient and kind, and they gave my car a new lease on life !! Thank you!!!! More

by miapelletier1 Verified Customer Verified Customer

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