Jaimee Scully | Page 2

Very clean and professional really made it easy to have my vehicle and washed would highly recommend taking your vehicle there my vehicle and washed would highly recommend taking your vehicle there More

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There’s always some sort of issue with service. The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all The service manager is extremely condescending and unhelpful for anything, Always. Mechanics recommend expensive, unnecessary parts and services all the time, don’t diagnose problem after several visits, and refuse to do necessary work, even when specifically requested. Complete lack of customer service. Gave them one last chance & they lied to my face about a very obvious problem & ignored another. Perfect place to go if you enjoy burning $100 bills, several at a time, then go on with your life, with nothing for it. They told me I need and entire power steering system, then no, you don’t. Needed brakes same day they were replaced, ignition coils replaced when it was the BATTERY, need to REMOVE the BUMPER to see openly visible area under it, refusing to acknowledge their other dealership in Sherwood Park documented doing a warranty repair that they did NOT do. And ignore you until the end of day thinking you will just pay and leave. Then the shop manager tells the advisor to change the paperwork after they give it to you, right in front of you!!! None of the service advisors ever call you back when they are “going to check into” something. You have to chase them. Whoever they need to speak to ALWAYS went home early, whether it’s the manager, an advisor, or the tech. ALWAYS. They have NEVER correctly diagnosed, nor fixed, a single thing, with numerous visits, but charge excessively every single time. I did speak to the previous dealership manager. He wasted over an hour of my time, while he chatted with staff, after a scheduled appointment time, then spent the entire conversation on his computer, then did nothing but offer to sell my vehicle for less than 1/3 of its value. Never responded after. More

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My service writer Jamie and mike in parts went above and beyond they were great to deal and made things happen beyond they were great to deal and made things happen More

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Great service like always. Jaimee Scull, our service advisor always goes above and beyond to give an excellent customer servcie. Jaimee Scull, our service advisor always goes above and beyond to give an excellent customer servcie. More

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The service department is excellent. Always easy to deal with. Jamie is friendly and professional. Always easy to deal with. Jamie is friendly and professional. More

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The Amazing service! The staff were i formative and had the best services to offer! The staff were i formative and had the best services to offer! More

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Jaimee understood what I needed, and was friendly. I had a problem with tire and even when the tire department couldn't find problem,she trusted me and had them review it thus finding the problem. als I had a problem with tire and even when the tire department couldn't find problem,she trusted me and had them review it thus finding the problem. also had oil change and a problem with hood latch.all was looked after and in a timely manner.mutch apprecheated. More

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Prompt and courteous service from my service rep, Jaimee. I was always kept well informed about the status of my vehicle's repairs. My shuttle driver Doug was a pleasant conversationalist. I was always kept well informed about the status of my vehicle's repairs. My shuttle driver Doug was a pleasant conversationalist. More

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It was a pleasure to have Jaimee as my service advisor on my recent visit. She was aware of my concern regarding cost and helped me get best value while ensuring that the necessary work was done. She was fri my recent visit. She was aware of my concern regarding cost and helped me get best value while ensuring that the necessary work was done. She was friendly and communicated clearly and promptly. I also very much appreciate the shuttle service and driver, Doug, in particular. More

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Phenomenal service. We needed in for an oil change on very short noticed due to a family emergency. They were very accommodating and understanding of the situation. W We needed in for an oil change on very short noticed due to a family emergency. They were very accommodating and understanding of the situation. We will be back again. More

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