Dealership Experience
11 yrs
Industry Experience
14 yrs, 2 mos
Languages Spoken
English
Mandarin
561 Reviews
Write a Review561 Reviews of Jack Ji
November 29, 2017
Pretty good experience Jack and Helen are pretty nice person, the best experience I have ever seen, and they always consider everything for me. Thank you guys so much Jack and Helen are pretty nice person, the best experience I have ever seen, and they always consider everything for me. Thank you guys so much More
Other Employees Tagged: Helen
November 29, 2017
Good experience My car's lease is almost done and now I'm shopping for a new car, I know jack by my friend and come over to test drive RX, Jack know a lot and I am ve My car's lease is almost done and now I'm shopping for a new car, I know jack by my friend and come over to test drive RX, Jack know a lot and I am very happy with his service. More
November 03, 2017
Car purchase Jack and Helen were very helpful in my purchase process. They went beyond the standard and ensured my excitement about my first car. As an experienced Jack and Helen were very helpful in my purchase process. They went beyond the standard and ensured my excitement about my first car. As an experienced technician, Jack provided me advice in the fist step. He compared cars in the value and the actual maintainess and let me know my better options. More
Other Employees Tagged: Helen
October 31, 2017
Nice, comfortable and professional Jack can consider from custom's point of view, helping me select the one that fit me best, he clearly knows the difference between different trim leve Jack can consider from custom's point of view, helping me select the one that fit me best, he clearly knows the difference between different trim levels and can professionally answer my questions. I feel comfortable when i was talking with him. More
October 30, 2017
Amazing Experience Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an ab Got my very first car at Lexus, and I can't love it anymore! I am so glad that I worked with Jack and Helen, cuz they are just amazing! Jack was an absolute expert! I barely have no knowledge of cars, but he was patient enough to answer all my concerns and gave me the best option. He was really friendly and thoughtful, very easy to talk to and do the paperwork with. Helen was super sweet! She helped me with the test drive and explained everything that I need to know. Asked her few questions after my car was delivered, she was very patient and answered all my questions! I would absolutely recommend Jack and Helen, super professional and easy to work with! Amazing experience with this team and I would absolutely recommend Lexus of London! More
Other Employees Tagged: Helen Pan
October 28, 2017
Professional Services I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Alt I like the service that my car was delivered to my place. Plus Jack and Helen are very friendly and considerate. The service is very professional. Although we had a bit miscommunication, overall it was a good purchasing experience. More
Other Employees Tagged: Dealership Employee
October 27, 2017
excellent service The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a goo The dealers are enthusiastic, they make me feel comfortable. The price of the used vehicle is reasonable with a good condition. All in all, it's a good place to purchase and trade vehicles. More
October 25, 2017
Nice Dealer Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. Really Nice Dealer and the car are really good.Jack is a good dealer that give me a really good service and a good discount for my leasing. More
September 30, 2017
Very professional and patient Very happy about the car and the service , thank you Jack! He is very professional and patient! I already recommend him to my friends. Highly satisfi Very happy about the car and the service , thank you Jack! He is very professional and patient! I already recommend him to my friends. Highly satisfied! More
September 26, 2017
Great experience Overall, the experience is great. The conversation is easy and friendly, Jack always response quickly with specific information. I enjoy the customer Overall, the experience is great. The conversation is easy and friendly, Jack always response quickly with specific information. I enjoy the customer service at Lexus of London. More