Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

JON CONWAY

Overview Reviews (154) Inventory (295)

Contact Me

View All Employees

< View All Employees

JON CONWAY

Refer Me

JON CONWAY | Page 13

LANE MANAGER

Southern Ford

12896 Jefferson Avenue
Newport News, VA 23608

Contact Me

4.9

154 Reviews

Overview Reviews (154) Inventory (295)

Dealership Experience

3 yrs, 5 mos

Industry Experience

16 yrs

Languages Spoken

English

4.9

154 Reviews

Write a Review

This rating includes all reviews, with more weight given to recent reviews.

Contact JON CONWAY

Name

Email or Mobile Phone

Message

By clicking Send Message, you agree to receive automated texts to connect you to this dealership employee, to market and provide information, and to better serve you. Purchase is not required and you agree to our Terms of Use and Privacy Policy. Standard message and data rates may apply.

154 Reviews of JON CONWAY

February 22, 2024

Dealership Rating

Employee Rating

Jon was communicative with my vehicles status and work was completed in a reasonable amount of time. was completed in a reasonable amount of time. More

by greg.kinsman

Verified Customer

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 22, 2024 -

Southern Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 22, 2024

Dealership Rating

Employee Rating

I'm always taken care of. Everyone treats me well up there. It's a great place. Everyone treats me well up there. It's a great place. More

by DANIELLLOYD213

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

Report | Print

Feb 23, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 22, 2024

Dealership Rating

Employee Rating

Mr. Conway & Southern Ford have taken very good care of my truck since I purchased it from them in 2023. my truck since I purchased it from them in 2023. More

by cager5505

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, MANNY PATEL, DAKOTA BOOTH, ROBERT MUIR, SAM BELL, ALICIA CHAPMAN-JONES, STEPHANIE SPANGLER, SCOTT MIKULEC, EDWIN WARREN

Helpful 0

Report | Print

Feb 22, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 21, 2024

Dealership Rating

Employee Rating

Service from scheduling to work completed has been met with courtesy and professionalism Good experience with courtesy and professionalism Good experience More

by JKCARVER76

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

Report | Print

Feb 22, 2024 -

Southern Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Feb 21, 2024 -

JKCARVER76 responded

Another great job at Southern...Thank you.

Feb 21, 2024 -

JKCARVER76 responded

Another great job. Thank you.

February 21, 2024

Dealership Rating

Employee Rating

Very professional, helpful and they bend over backwards to keep you informed of what's going on with your car at different stages of service. to keep you informed of what's going on with your car at different stages of service. More

by DADYSAN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

Report | Print

Feb 22, 2024 -

Southern Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 20, 2024

Dealership Rating

Employee Rating

Great service, I will continue to bring my vehicles in for service and inspections in the future for service and inspections in the future More

by WGHARKY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: JEFF DOBSON, ALICIA CHAPMAN-JONES, EDDIE MARSHALL, STEPHANIE SPANGLER, QUERIDA WILLIAMS, SCOTT MIKULEC, EDWIN WARREN

Helpful 0

Report | Print

Feb 20, 2024 -

Southern Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Dealership Rating

Employee Rating

We’ve had great experience at this Ford Dealership. We have had an excellent experience with the maintenance shop We have had an excellent experience with the maintenance shop More

by LSTEPP3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 20, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Dealership Rating

Employee Rating

Service was great , excellent staff , was in and out fairly quick Friendly atmosphere fairly quick Friendly atmosphere More

by Kraftyc

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

Report | Print

Feb 13, 2024 -

Southern Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Dealership Rating

Employee Rating

We arrived at Southern Ford from out of town without an appointment and a need to get new car keys cut and programmed. We had our son's car towed to the dealership without advanced notice. Jon and the Ford appointment and a need to get new car keys cut and programmed. We had our son's car towed to the dealership without advanced notice. Jon and the Ford team were very helpful and addressed our needs in short order. More

by christiana613

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: JON CONWAY

Helpful 0

Report | Print

Feb 13, 2024 -

Southern Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 11, 2024

Dealership Rating

Employee Rating

Greeted by name upon arrival by Jon. Service appointment took far less time than anticipated. Service appointment took far less time than anticipated. More

by JONATHAN.MORRIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

Report | Print

Feb 13, 2024 -

Southern Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Dealership Inventory (295 Vehicles)

2024 Ford F-150 | new

$56,823

2024 Ford F-150

new

Avalanche Gray exterior

Automatic

Four-wheel Drive

$56,823

View Vehicle Details

View Details

2024 Ford Explorer | new

$45,424

2024 Ford Explorer

new

Agate Black Metallic exterior

Automatic

Four-wheel Drive

$45,424

View Vehicle Details

View Details

2024 Ford Bronco | new

$65,888

2024 Ford Bronco

new

Green Metallic exterior

Automatic

Four-wheel Drive

$65,888

View Vehicle Details

View Details

2024 Ford Maverick | new

$38,275

2024 Ford Maverick

new

Oxford White exterior

Automatic

All-wheel Drive

$38,275

View Vehicle Details

View Details

2024 Ford Bronco | new

$46,927

2024 Ford Bronco

new

Race Red exterior

Automatic

Four-wheel Drive

$46,927

View Vehicle Details

View Details

2023 Ford Bronco Sport | new

$38,000

2023 Ford Bronco Sport

new

Carbonized Gray Metallic exterior

Automatic

Four-wheel Drive

$38,000

View Vehicle Details

View Details

View All Inventory

Had a great experience?
Spread the word.

By referring an employee you worked with, you agree to share your email address with this dealership so they can contact you should you qualify for their referral bonus. Qualifications for referral bonuses vary by dealer.

JON CONWAY | Page 13

LANE MANAGER

Southern Ford

154 Reviews of JON CONWAY

Dealership Inventory (295 Vehicles)

Had a great experience?Spread the word.

Had a great experience?
Spread the word.