Iriam Diaz | Page 2

Considering I lived over 1 1/2 hours away from the dealership, I was happy with the way Mario answered my questions and grateful all necessary documents could be sent by email so all I needed to do wa dealership, I was happy with the way Mario answered my questions and grateful all necessary documents could be sent by email so all I needed to do was bring my down payment, sign financial documents and drive home in my new vehicle. More

by bjenell68 Verified Customer Verified Customer

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Victor Rivas is an excellent, professional, courteous, honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Star honest, and knowledgeable salesman, and he assisted me in a timely manner in getting the deal I needed to have my new XT6 SUV, which I love. Big Start is a great dealership, and I highly recommend it to anyone. My brother, my sister-in-law, and my sister all shop at Big Star for their vehicles. Everyone was very professional and courteous at Big Star. They treat their customers like a star. I met Lisa Velasco, who helps my brother, sister-in-law, and my sister. Lisa was very nice, professional, and courteous, too. I found out later that Lisa and I went to high school together. Iriam Diaz is a great, professional, and courteous Finance Manager. He did an awesome job handling my finance paperwork and helping me finalize the deal in a timely manner. The young lady who helped me with delivery was so awesome. She explained everything so well to me about the vehicle. I am pleased that I went to Big Star to do business. This was the best experience I have had at a dealership. Thank you, Big Star! Chrisanthony W. More

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It was great! This is the 3rd car we purchased from big start cadillac with Daisy's help. This is the 3rd car we purchased from big start cadillac with Daisy's help. More

by garcia.daisy5683 Verified Customer Verified Customer

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The purchase process was too slow we almost gaiv up and did not purchase to car due to the lack of hussle and inablity to do tw things at once. did not purchase to car due to the lack of hussle and inablity to do tw things at once. More

by dad50ggr Verified Customer Verified Customer

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Excellent customer service received from sales to finance through my entire leasing transaction. Especially appreciate the personal walk through of all my vehicle’s features. through my entire leasing transaction. Especially appreciate the personal walk through of all my vehicle’s features. More

by Evonne Verified Customer Verified Customer

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Good customer service and helpful in all areas dealing with the car buying experience, thanks. with the car buying experience, thanks. More

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Angela Davis, Mike Pierce and Mark Mauricio what an amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me st amazing team!! Mr. Mark treated me with kindness, respect, understood my purpose and delivered more than I could ever ask for. Mr. Mark walked me step by step and answered all my questions and just truly cared about me as his customer. He works with a wonderful team, Mrs. Angela was in constant communication upon delivering my vehicle, very friendly and thorough. I’m grateful for Mr. Pierce and helping me with the numbers and keeping me in my budget. I’m forever thankful and my loyalty is forever embedded with Big Star Cadillac. My first Cadillac and the experience was 10 stars ⭐️ More

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Jason was a class act 5 out of 5. He was so kind and patient. He made the experience so easy. He was so kind and patient. He made the experience so easy. More

by lyons.levar Verified Customer Verified Customer

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Mark was very professional and courteous. If you want to buy a 5-year old, 1-owner Ford, buy it from some that traded it in on a new Cadillac. If you want to buy a 5-year old, 1-owner Ford, buy it from some that traded it in on a new Cadillac. More

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We are so excited about the purchase of our new EV. Thanks to everyone at Big Star who made our car buying experience so much fun! Especially our sales lady Daisy Gutierrez, who was such a joy to wor Thanks to everyone at Big Star who made our car buying experience so much fun! Especially our sales lady Daisy Gutierrez, who was such a joy to work with. I admit, we weren't really ready to buy, but Daisy was just so light hearted and down to earth. When she offered us a test drive, we just couldn't say no. And the rest is history. We just love our new Lyriq EV. It rides like a dream. If your looking for a new car, get down to Big Star Cadillac and ask for Daisy you won't be disappointed. More

by No More PETRO! Verified Customer Verified Customer

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