Henry Hall | Page 9

Everyone at Santa Monica BMW is wonderful! My service technician, Manfred, was helpful in helping me decide to just trade in my old car and get a new car. Adam helped me choose the most beauti My service technician, Manfred, was helpful in helping me decide to just trade in my old car and get a new car. Adam helped me choose the most beautiful car! And this is the first time I am using a plug in hybrid so I am very excited to see how much gas I will save! More

by DRKRISLK Verified Customer Verified Customer

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Chris is always impressively knowledgeable, helpful and friendly. Everyone from service, parts, reception, cashier, loaner person, lot people, et al are great. friendly. Everyone from service, parts, reception, cashier, loaner person, lot people, et al are great. More

by LEONARDWAY77 Verified Customer Verified Customer

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Best customer service and speedy service. My car was delivered clean and all work was explained to me. My car was delivered clean and all work was explained to me. More

by DOUG97 Verified Customer Verified Customer

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All went well. Paying for my own ride is a bummer. Wish I could have seen my breaks before the replacement. Not sure they were all the way worn out. First time usin Paying for my own ride is a bummer. Wish I could have seen my breaks before the replacement. Not sure they were all the way worn out. First time using this shop and my breaks were pretty new. Not sure it needed that yet. More

by JESSROYALL Verified Customer Verified Customer

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I have always had great service through about 15 years with three X5’s and now a 430i with three X5’s and now a 430i More

by CHRISROSCOE641 Verified Customer Verified Customer

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Took two weeks on what was supposed to be a three day job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they sai job. Even after I called to confirm the size of the loaner vehicle multiple times, they failed to provide a loaner vehicle that was the size they said they would have for me, and instead gave me a loaner that was too small for me to drive my children around in. More

by JULIE.SKATOFF Verified Customer Verified Customer

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Fantastic dealership, all the people are family, professional, and helpful. It’s a joy to learn more about the car whenever I visit dealership. professional, and helpful. It’s a joy to learn more about the car whenever I visit dealership. More

by BWRAPPORT Verified Customer Verified Customer

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Everyone was friendly and helpful. They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank y They repaired my car quickly and set me up with Uber to and from the shop. I will absolutely come back for all my car services and repairs. Thank you Santa Monica BMW!! More

by AMY.R.GROVER Verified Customer Verified Customer

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Great Service! Brett and Henry were excellent. Made the process simple and easy. Would buy again Brett and Henry were excellent. Made the process simple and easy. Would buy again More

by BRAD.SERKIN Verified Customer Verified Customer

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Excellent service and attention from start to finish from all departments! Beautiful car! Thank you! all departments! Beautiful car! Thank you! More

by LARA Verified Customer Verified Customer

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