Henry Hall

Jonathan was terrific. From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. H From the minute we met him. He was easy to work with, Not pushy, and really did his best to make it a pleasant experience and he succeeded at that. He was our lead guy but he had Evan help us if he wasn't available and Evan was terrific too. I would recommend him anytime. My daughter loves her car and I was very happy with the whole experience. More

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John very helpful salesman. Managers Thomas and Rich also helpful. Finance process streamlined and quick. Managers Thomas and Rich also helpful. Finance process streamlined and quick. More

by MEGANBLICKRD Verified Customer Verified Customer

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Excellent customer service. Never had to wait for service to be completed, always on time Never had to wait for service to be completed, always on time More

by DOUG97 Verified Customer Verified Customer

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You get to drive by the beach after you leave the dealership. This is a great perk. The Ultimate Driving Maching. dealership. This is a great perk. The Ultimate Driving Maching. More

by BTAYLORINC Verified Customer Verified Customer

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Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. Service is good. More

by Haoran Ma Verified Customer Verified Customer

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Best BMW Dealer on the Planet! They are top Notch. Very nice location. The Ultimate Driving Machine. They are top Notch. Very nice location. The Ultimate Driving Machine. More

by BTAYLORINC Verified Customer Verified Customer

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Very poor service and attention to details. Bought a used car and purchased the extended warranty. The following week Had the car checked out at my local BMW dealer and required power train ser Bought a used car and purchased the extended warranty. The following week Had the car checked out at my local BMW dealer and required power train service. Found out the warranty was not valid and required many phone call to Santa Monica dealership. No one answers their phone or returns your call. Finally had to call BMW USA and file a complaint before getting my extended warranty issue resolved. More

by STEVREID7 Verified Customer Verified Customer

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Had a great experience with Richard, he was very kind and helpful. He made the BMW swap seamless. helpful. He made the BMW swap seamless. More

by LISASATCH Verified Customer Verified Customer

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Excellent service. I had 1 tire replaced. Pot hole tire damage. The new tire was Over priced! I had 1 tire replaced. Pot hole tire damage. The new tire was Over priced! More

by HMARTZPHD Verified Customer Verified Customer

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Outstanding customer service! Every single person involved throughout each step went above and beyond. Will keep coming back and referring friends and family. Thank you Santa Moni Every single person involved throughout each step went above and beyond. Will keep coming back and referring friends and family. Thank you Santa Monica BMW!!!! More

by EVEBADALBO Verified Customer Verified Customer

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