Harley Unruh
Harley Unruh at Auto Show Sales & Finance
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Harley Unruh | Page 11

Vehicle Acquisition / Partner

Auto Show Sales & Finance

3165 McGillivray Blvd
Winnipeg, MB R3Y 1G5

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4.9
112 Reviews

Languages Spoken

English English

4.9

112 Reviews

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112 Reviews of Harley Unruh

September 12, 2017

Dealership Rating
Employee Rating

Purchased a Dodge Ram It was a good experience. No pressure at all. There was no wiggle room on the price but they gave me a fair offer for my trade. A little less than I m More

by Ramguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gord Dowhan, Steven Wintemute

Sep 21, 2017

Auto Show Sales & Finance responded

Just wanted to reach out and say thanks again for choosing us. I'm happy to see your feedback and appreciate you taking the time to share the kind words about Steven, Gord and Harley. I'll make sure to let them know you were happy with their service. Take care and all the best!

September 09, 2017

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Employee Rating

Filthy vehicle with no warranty I went down to this dealership after seeing a vehicle on Kijiji that would suit our family. I looked up the reviews for this place before heading out, More

by The Harpers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Sep 24, 2017

Auto Show Sales & Finance responded

Hi Harper Family, Thank you for the compliments on the facility, and happy to hear your children enjoyed the popcorn. We were however very disappointed to read about the remainder of your experience. As you indicated by reading the rest of our reviews, the overwhelming majority of our customers leave the dealership extremely satisfied with their decision to visit. This is the first time we’ve received feedback like yours. I apologize that you feel you were treated abruptly, it certainly was not our intent. We want to learn from every experience, and even though I wasn’t present for any of the interaction, we will endeavor to use this to improve communication in word and in action. The offer I extended via private message to resolve your complaint will always be open should you choose to take me up on it. In the meantime, I do want to publicly address some of the misunderstandings articulated in your review. When a used vehicle is purchased for inventory there are a wide range of cosmetic and mechanical tasks required to bring it up to our standards. The older the vehicle, typically the longer the list. This reconditioning process can take time, especially if parts like a power mirror need to be ordered. Some customers can look past these items in the interim knowing they have yet to be corrected, some cannot. In your case it sounds like we’d have been better served to simply say the vehicle was unavailable for viewing. In regards to your children possibly tracking dirt in to the vehicle. I believe the message from the consultant was that the middle-row seats were not sliding due to built up sand in the tracks. Likely from the ten years of prior ownership and kids getting in and out, not from your kids. It is a common issue with older Acadias and requires a thorough disassembly and cleaning to correct, again all things that are done as part of our reconditioning process. Lastly, I wanted to correct the comment regarding warranties and exchange privileges. Our ultimate goal is always a happy customer, we go above and beyond every day to make that happen. We have exchanged vehicles when they weren’t the right choice, repurchased vehicles when life circumstances have changed, and warrantied vehicles long after the manufacturer has chosen not to. We do this even when a customer has opted not to purchase an extended service contract. If you had a major area of concern for future repairs and wanted to purchase a policy, we would have been happy to work with you to find an option that fit your budget. The costs of which start as low as a few hundred dollars, not five thousand. I hope this clears up some of the misunderstandings in your visit. We do strive to deliver an exceptional experience for everyone, every time. As I mentioned last week, I’d be open to connecting by phone instead of email to address any other outstanding issues you may have; I’ve provided my direct line should you choose to accept. Sincerely, Joe Kupfer Dealer Principal - Auto Show Sales & Finance

August 26, 2017

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Employee Rating

Awesome place to buy a new vehicle I was looking for a new truck and i found a 2017 f150 through autoshow and the crew in the dealership were very good to deal with, i dealt with steven More

by Cale123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Kupfer , Gord Dowhan, J.P. Leclerc, Kristin Sacher, Steven Wintemute

Aug 28, 2017

Auto Show Sales & Finance responded

That's a heck of a truck you bought for yourself Cale, hope it gives you many years of great driving! Thanks for the kind words, looking forward to seeing you again one day.

August 23, 2017

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Employee Rating

Relaxing, enjoyable, confident Easy going, relaxing atmosphere. No pressure.. made us feel as if there was plenty of time. Answered our questions with confidence, although at one More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gord Dowhan, J.P. Leclerc

Aug 24, 2017

Auto Show Sales & Finance responded

Hi Rick, thanks for the compliments! As for poor us - once we find the secret to growing money on trees we'll let you know, lol!! Wishing you all the best in retirement with your new Corvette, hope you have many memorable road trips.

August 22, 2017

Dealership Rating
Employee Rating

Top notch dealership! I had a great experience. From getting a great trade in price for my 1/2 ton truck to purchasing a top quality used 1 ton tuck. JP in sales was great More

by Curtis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Joe Kupfer , J.P. Leclerc, Amanda Simao

Aug 24, 2017

Auto Show Sales & Finance responded

Thanks for the kind words Curtis, we appreciate your business! Make sure to keep an eye on our Social Media pages for your invite to the Blue Bomber Cheer & Dance Team's Fundraising Party - they'll be using our facility. Look forward to seeing you again soon.

August 17, 2017

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Employee Rating

Best customerservice I've ever experienced in the dealership Guys from the Auto Show helped me to finalize a unique kind of deal. I was trying to trade my vehicle privately with another person but this person wa More

by Vlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: J.P. Leclerc

Aug 18, 2017

Auto Show Sales & Finance responded

Hey Vlad - Yes that certainly was a marathon, can't say we've ever had a tri-party deal go quite like that before! You guys were lots of fun to work with, glad all the details worked out and everyone left happy. Thanks for taking the time to share your experience!

August 17, 2017

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Employee Rating

Great, Helpful, buying experience By far the best customer service and buying experience. We looked high and low at trucks to fit our needs and the salesman was more than helpful with More

by Mudindian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: J.P. Leclerc

Aug 18, 2017

Auto Show Sales & Finance responded

Thank you so much for the kind words, sounds like all your search efforts were worthwhile as they led you to a great experience! Happy that we could be a part of it, looking forward to having our paths cross again. Enjoy your summer!!

August 12, 2017

Dealership Rating
Employee Rating

Lexus purchase Sales staff and manager very informative. Helpful and patient. Appreciate the no pressure and all around great service. I realize the staff need to More

by Brenda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gord Dowhan, J.P. Leclerc

Aug 15, 2017

Auto Show Sales & Finance responded

Hey Brenda, nice to hear from you again! Thank you for helping us eat, the food is what makes us so helpful and patient, lol. Stop by one Saturday and chances are we could return the favour, we usually buy the staff lunch. Take care!

August 11, 2017

Dealership Rating
Employee Rating

It was a great buying experience JP was very helpful in finding me the proper vehicle that suited my needs at a great price very appreciate of of what was done for me at the dealershi More

by Ford F-150 fx4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gord Dowhan, J.P. Leclerc

Aug 15, 2017

Auto Show Sales & Finance responded

Congratulations again on your new FX4, wishing you many years of happy driving! Come by any time for some popcorn and a game of darts.

August 09, 2017

Dealership Rating
Employee Rating

Great atmosphere and service Went to Auto Show to look at a few trucks as they have a great selection. I didn't have a whole lot of time but business manager Gord and salesman JP More

by GEB2641
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gord Dowhan, J.P. Leclerc

Aug 11, 2017

Auto Show Sales & Finance responded

We are pleased to hear you enjoyed your experience, tremendous emphasis is placed on training our staff to be prompt and proactive in anticipating our clients' wishes. Looking forward to crossing paths again!

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