HENRY DELGADO | Page 95

I arrived at 7am for my 7am appointment. I was second in line for my advisor which was not a huge deal. After my advisor took the information for my service (an oil change) I asked for my curtesy shuttle r line for my advisor which was not a huge deal. After my advisor took the information for my service (an oil change) I asked for my curtesy shuttle ride. He acted surprised and rudely told me to wait. It would 10-15 minutes. I waited 15 minutes before arranging my own way home. I never heard from the curtesy shuttle or advisor again. When I called at 5pm to see what was going on with my car, I was transferred around for 5 minutes before finally getting to the service department. I was eventually connected with the advisor on his cell phone where he said he tried to call me but I did not answer. The number he gave was not my number and was not the number on the service order. I verified this when I picked up the car. He said you better hurry we close at 6pm. This was the worst experience I have every had at Al Hendrickson. I do not recommend this advisor. I have had good experiences with Jarrett and Chris K. but not his guy. More

by tc2pres Verified Customer Verified Customer

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Didn’t checked my truck as I asked, not even try to, was told that the trailer brake regulator was only for the light on the trailer, something is wrong with it and was not checked told that the trailer brake regulator was only for the light on the trailer, something is wrong with it and was not checked More

by NITEMIRE5273 Verified Customer Verified Customer

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Amazing service. Jeff Allen and Henry Delgado were phenomenal costumer service rep which educated me and instructed me on what service my vehicle required first in order to performed to its optional p phenomenal costumer service rep which educated me and instructed me on what service my vehicle required first in order to performed to its optional potential. Very happy. More

by jpmateus85 Verified Customer Verified Customer

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I don’t feel like talking too much, but I’m very happy with the work Why do I have to speak or write more than 25 words if I don’t want to with the work Why do I have to speak or write more than 25 words if I don’t want to More

by TINSULA69 Verified Customer Verified Customer

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Excelente servicio y atencion, Henry es un buen asesor con un trato respetuoso y amigable por lo que le recomiendo para cada visita de servicio de su toyota con un trato respetuoso y amigable por lo que le recomiendo para cada visita de servicio de su toyota More

by INGSERGIOSERRANOS Verified Customer Verified Customer

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Very good service, the people are good service.Very Very good service, the people are good service. Very quickly, Henry was s very good worked, he was very interesting y this service all time Very good service, the people are good service. Very quickly, Henry was s very good worked, he was very interesting y this service all time More

by JRNUTRIR Verified Customer Verified Customer

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Perfect as usual, Henry was excellent, the car was serviced in time as promised! Happy with work that has been supplied and all quotes are clear to understand serviced in time as promised! Happy with work that has been supplied and all quotes are clear to understand More

by aderdour.youssef Verified Customer Verified Customer

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i have been using AL Hendrickson for over 20 yearsalways i have been using AL Hendrickson for over 20 years always done right by me they are professionals when they repair and service the vehicle I hav i have been using AL Hendrickson for over 20 years always done right by me they are professionals when they repair and service the vehicle I have never come back if they made a mistake More

by stumark51 Verified Customer Verified Customer

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10k checkup, took just over and hour. The only issue that I saw was that the service department trickled in to start at 7pm, so there was an initial rush, but everyone was handled eventually. that I saw was that the service department trickled in to start at 7pm, so there was an initial rush, but everyone was handled eventually. More

by cernst82 Verified Customer Verified Customer

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Great service , friendly, honest, definitely is some one asking where I take care me car, I'll be telling go with you guys and ask for Henry. asking where I take care me car, I'll be telling go with you guys and ask for Henry. More

by GINITANOE Verified Customer Verified Customer

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