HENRY DELGADO
HENRY DELGADO at Toyota of Coconut Creek

HENRY DELGADO | Page 94

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

Contact Me
4.6
1,190 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.6

1,190 Reviews

Write a Review

1190 Reviews of HENRY DELGADO

April 08, 2021

Dealership Rating
Employee Rating

Very smooth and professional. The guy who helped me was quick and precise. Will definitely be back for more service. Thank you for your help More

by TGORDON8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis, Fred Mohi

Apr 08, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Al Hendrickson Toyota, and if you ever need anything else, don't hesitate to come back and see us again!

April 07, 2021

Dealership Rating
Employee Rating

This place is garbage . Unprofessional agresive staff who failed to do a job I payed for . I had a nail in my tire and I took my car to get it fixed , they took it in for two hours and never took out the nai More

by An angry customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Kurt Brosche, Norman Frantz, Chris Leporte, Jarrett Elder Sr., Oscar Vizcarra , Shedrick Anderson, Juan Diaz, Chris Kulazidis

Apr 30, 2021

Toyota of Coconut Creek responded

As you can imagine, this feedback is concerning as we want guests to be confident in our services. I sincerely apologize for leaving the wrong impression. I think it might be best if we spoke directly, however, without your full name I won't be able to get in touch. Please consider reaching out. Thanks, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 28, 2021

Dealership Rating
Employee Rating

very bad customer service and they cannot find a solution for my car The ask me to change the whole engine and hold what they need to change the sensor More

by YACOUB_BEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 19, 2021

Toyota of Coconut Creek responded

I am sorry to hear that our team didn't deliver the high level of service and care we expect for our guests. If you would be willing to discuss the details with me, I would appreciate the opportunity to assist you. Thank you, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 26, 2021

Dealership Rating
Employee Rating

My van was towed to Al Hendrickson andHenry in Service My van was towed to Al Hendrickson and Henry in Service took charge. He contacted me right away and handled everything professionally. Everything w More

by Florida Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2021

Toyota of Coconut Creek responded

We are so happy we could help! Thank you for giving Al Hendrickson Toyota your business, and for taking the time to mention Henry's great work. We wish you many safe and happy miles ahead!

March 19, 2021

Dealership Rating
Employee Rating

Services were fast! Appointment was on time and I was in and out by 1 hour! Henry was very friendly and his service was excellent! More

by duymle1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 19, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Al Hendrickson Toyota, and it means a lot to know that Henry provided the efficient and friendly service we strive for here. We will be sure to pass along your kind words, and we look forward to your next visit!

March 13, 2021

Dealership Rating
Employee Rating

Everything was fine until the car was delivered to me and I noticed that I did not have my cable for the telephone, it is not what the car costs but the theft of the cable and nobody responded to such a terr More

by FABIOLACARBALLOFRIAS96
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Apr 05, 2021

Toyota of Coconut Creek responded

This is a very concerning review to read, and I assure you that we take situations like this seriously. I would like to speak with you directly about what happened. Please don't hesitate to give me a call. Thank you, Jessica Fernandez - Asst. to the Chairman - 954-545-6502

March 13, 2021

Dealership Rating
Employee Rating

El día que fui me dijeron una hora y fueron dos nunca me dieron documentos de lo que,le ha hicieron al carro dejaron un,pesado de plástico en tres el rallado y motor después que me fui del diler me llamaron More

by juliolopez4789
Recommend Dealer
No
Apr 04, 2021

Toyota of Coconut Creek responded

Julio - Lamento mucho su frustración aquí. Queremos lo mejor para nuestros clientes y es muy decepcionante oír que este no se reflejó en su visita. Agradecería la oportunidad de hablar con usted para ver si hay algo que pueda hacer para mejorar su experiencia trabajando con nosotros. Si está dispuesto, por favor llámame en su conveniencia. Gracias, Gary Cann - Vice President Parts and Service - (954) 972-1100

March 12, 2021

Dealership Rating
Employee Rating

Consistent service. Friendly knowledgeable service advisors. Helpful cashier. I don’t mind bringing my vehicle here time and time again for great service and longevity. More

by dwaite
Recommend Dealer
Yes
Mar 12, 2021

Toyota of Coconut Creek responded

Thank you for taking the time to review us! We appreciate your support and are happy to hear that you are so confident in our team to get the job done. Drive safely, and we hope to see you back at Al Hendrickson Toyota!

March 08, 2021

Dealership Rating
Employee Rating

Mr. Delgado always comes through for me. In and out quickly and fixed right the first time. Thanks Henry, see ya next time my friend! More

by RYAN.CHASTEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 08, 2021

Toyota of Coconut Creek responded

Ryan - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Henry went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Al Hendrickson Toyota!

March 03, 2021

Dealership Rating
Employee Rating

Excellent Service smart considerate and very Professional, would recommend to all a great experience short wait time comfortable waiting room nice and clean very Happy happy happy More

by TMRFISH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Shedrick Anderson, Ken Bergmann, Fred Mohi

Mar 03, 2021

Toyota of Coconut Creek responded

We couldn't have asked for better feedback! Thank you for trusting Al Hendrickson Toyota with your repair and maintenance needs!

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