Gina Carpio
Gina Carpio at Greenway Kia East

Gina Carpio | Page 17

Service Manager

Greenway Kia East

8701 E Colonial Dr
Orlando, FL 32817

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4.2
245 Reviews
4.2

245 Reviews

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245 Reviews of Gina Carpio

August 24, 2024

Dealership Rating
Employee Rating

The service team did a great job handling three open recalls. Then completed a 63 point inspection. More

by LEWIS.BOOTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 26, 2024

Greenway Kia East responded

Knowing we are providing this level of service and care to you is validating for our team, Lewis! Thank you for your business, from your friends at Greenway Kia East!

August 19, 2024

Dealership Rating
Employee Rating

Amazing people who are customer-centric, professional, great communicators, and proficient at meeting customers’ needs. Thank you for your service! More

by KISTLE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Rodriguez

Aug 19, 2024

Greenway Kia East responded

Thank you for the kind words! We're delighted to hear that our team at Greenway Kia East met your needs and provided excellent service. We appreciate your support!

August 17, 2024

Dealership Rating
Employee Rating

The service manager was great but when I dropped it off they were supposed to give me a rental car. 10 days later and they said that they are having issues getting one. I had to rent a car on my own and st More

by Mocabeescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mathew Westberg

Aug 28, 2024

Greenway Kia East responded

It's concerning to hear about the rental car issues you experienced. We strive for seamless service and apologize for any inconvenience caused by this delay. Please reach out so we can address this situation directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 17, 2024

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Employee Rating

Pedro was fantastic they did a great work getting the card I loved and working a great deal More

by Humberto lazo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , oludare Baloye, Hicham Belharsa, Joshua Fernandez, Salah mani, Mathew Westberg

Aug 19, 2024

Greenway Kia East responded

Thank you so much, Humberto! We appreciate your business here at Greenway Kia East and will make sure your kudos reach Pedro. Have a stellar day!

August 17, 2024

Dealership Rating
Employee Rating

Lack of communication. Horrible Customer service. No desire to truly service and help. Had my vehicle for almost months and returned the car to me without being completed. More

by Ginery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mathew Westberg

Aug 28, 2024

Greenway Kia East responded

Ginery, I'm truly sorry to hear about your experience. This is not the level of service we strive for and I apologize for any inconvenience caused. Please reach out so we can address these issues directly and make things right. Thank you, Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com.

August 16, 2024

Dealership Rating
Employee Rating

My 2 yr old KIA sportage have paint peeling and is getting bigger. But they are not covering it. More

by prince4medschool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carlos Alejo, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 19, 2024

Greenway Kia East responded

Thanks for leaving us this feedback. Would you get in touch with me so that we may discuss this further? Thanks! - Ginam Carpio - Service Manager - ginamcarpio@greenwayauto.com

August 15, 2024

Dealership Rating
Employee Rating

Was the fastest service ever. I went that morning expecting to have a shuttle ride back to my job. By the time I sat down waiting for the service, it was complete. That was my fir More

by oliviaboykin51
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Alejo, Shelby Bishop, Fiyin Adeyeye, Hector Rodriguez , Joshua Fernandez, Mathew Westberg

Aug 16, 2024

Greenway Kia East responded

We're delighted to hear that your first visit to Greenway Kia East was such a speedy and positive experience, Olivia! It's great knowing our team could accommodate you quickly and even accept your coupon. We are looking forward to seeing you again soon!

August 15, 2024

Dealership Rating
Employee Rating

We continue to go to Kia for service because of Gina. She is a rockstar! More

by HUNTERLAUREN90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

Aug 16, 2024

Greenway Kia East responded

Gina will appreciate the kudos, Hunter and Lauren! Thanks for sharing your experience working with our top-notch team at Greenway Kia East.

August 14, 2024

Dealership Rating
Employee Rating

Very customer oriented, friendly, & caring. Shelby is very professional, knowledgeable, pleasant, and genuinely concerned about the treatment and attention given to her customers. Would recomm More

by pengpanlong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Simon Dib, Carlos Alejo, Shelby Bishop, Fiyin Adeyeye , Hicham Belharsa, Joshua Fernandez

Aug 15, 2024

Greenway Kia East responded

Thank you for the wonderful feedback! We're delighted to hear that Shelby provided such excellent service at Greenway Kia East. We look forward to assisting you with your car needs in the future!

August 12, 2024

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Employee Rating

The staff was professional and service was fast efficient and reliable. I’ve never had any issues More

by BKLYNSWEETIE706
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Fiyin Adeyeye

Aug 12, 2024

Greenway Kia East responded

We are grateful for your positive feedback about Greenway Kia East. Thanks so much.

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