Gilbert Gregory | Page 3

Just when you thought it couldn't get any better well it did. Last week I came to trade my two 2018 Sonata's and we had a even better experience with Janlique and Johnathan Vip Director. Finally after cars did. Last week I came to trade my two 2018 Sonata's and we had a even better experience with Janlique and Johnathan Vip Director. Finally after cars number 7 and 8 at this dealership we fault like VIP's and like our loyalty means something to them. They are the true stars at this dealership and know how to treat a customer. If not for them I would not come back but they showed me that I can Recommend and come back in the future. The owner needs to Recognize them as true stars. Thank you guys for everything. More

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Worst service department ever.If you want a Hyundai, but Worst service department ever. If you want a Hyundai, but it somewhere else, not here Worst service department ever. If you want a Hyundai, but it somewhere else, not here More

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The best easy process and fast service with everyone every time I service or purchase my vehicles. Recommend 100% to anyone who wants to purchase a vehicle. every time I service or purchase my vehicles. Recommend 100% to anyone who wants to purchase a vehicle. More

by LVERAS22 Verified Customer Verified Customer

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The service was awesome and professional. Keep up the excellent work. I have been a vehicle owner for 11 years and the service throughout the many years were super so much so that I bought a new vehicle excellent work. I have been a vehicle owner for 11 years and the service throughout the many years were super so much so that I bought a new vehicle recently More

by ALLANSALFARLIE Verified Customer Verified Customer

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Very professional and helpful crew they let you know what was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer serv was wrong quick and takes care of you and your vehicle and made sure i was aware of any upcoming services i may need. Great Place Great Customer service will be back More

by ALEXANDRIA1 Verified Customer Verified Customer

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I brought my car in for a warranty claim, which should have been a simple process. My part was delay because of COVID ( I completely understand that the shop has limited control over this). My dissatisfac have been a simple process. My part was delay because of COVID ( I completely understand that the shop has limited control over this). My dissatisfaction doesn't have anything to do with the part being delayed and everything to do with the lack of costumer service I received from my service advisor Greg. My car was in the shop for 2 months, and he never once reached out to me to give me an update. In fact, I would call to check on the status and could not get him to call me back. This did not happen once or even twice, this happened over 4 times. I finally had to go to the shop to speak with him in person. The day I picked up my car, He told me the car would be ready in 15 minutes. I let him know that I had to top off the gas tank of my rental. He assured me that was no problem and everything would be ready to go when I got back. Upon my return, no one could find him. The porters looked and called but his phone sat on the desk. After waiting 20 minutes for final check out, a porter finally helped me with the paperwork so that I could leave. I will not be returning for future work on my car. This was the worst customer service I have received in a very long time. More

by BALEMAN Verified Customer Verified Customer

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Excelente buen trato y comunicación por parte del trabajador que me atendió Sr. Gregory Gilbert en el departamento de servicio y mantenimiento de Universal Hyundai trabajador que me atendió Sr. Gregory Gilbert en el departamento de servicio y mantenimiento de Universal Hyundai More

by RAMREY1 Verified Customer Verified Customer

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Amazing amazing work! Very happy with my car and for the Greg who kept me up to date with everything! Thank you to everyone at Universal Hyundai! Greg who kept me up to date with everything! Thank you to everyone at Universal Hyundai! More

by Scarlett Verified Customer Verified Customer

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Siempre es mi primera opcion para obtener un autoDesde Siempre es mi primera opcion para obtener un auto Desde el 2006 cuando compre mi primer auto nuevo Alexandra Martinez siempre buscandome el mejor tr Siempre es mi primera opcion para obtener un auto Desde el 2006 cuando compre mi primer auto nuevo Alexandra Martinez siempre buscandome el mejor trato para mi Gilbert Gregory pendiente sirmpre de lo que mi auto necesita en cuestion de mantenimiento Estiy muy contento por mu auto Elantra 2020 More

by MYATACO66 Verified Customer Verified Customer

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Wonderful service as always. Recommended Thanks for Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! Wonderful service as always. Recommended Thanks for always take care of my car needs. I feel safe taking my car to you. Gregory is the best! More

by MARIETOSTOS Verified Customer Verified Customer

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