Genevieve Brady | Page 2

Great personal service!! Our experience from first contact to delivery of our van was great! Hassle free, personal service. I would no hesitate to recommend Grimsby Chrysler t Our experience from first contact to delivery of our van was great! Hassle free, personal service. I would no hesitate to recommend Grimsby Chrysler to my friends. More

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Awesome service Buying a new vehicle is a big deal to me and Grimsby Chrysler made that experience stress free and worked around me and what I needed. Thanks to t Buying a new vehicle is a big deal to me and Grimsby Chrysler made that experience stress free and worked around me and what I needed. Thanks to the Grimsby Chrysler team see you the next time. More

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Great Service - some minor suggestions Honest salesman Steve, who worked with me on my used Wrangler. He is bound by certain expectations and admitted he couldn’t go any lower on the price. Honest salesman Steve, who worked with me on my used Wrangler. He is bound by certain expectations and admitted he couldn’t go any lower on the price. I did have to ask for an alternative which ended up being new tires. I think that if there is any question whether the tires might not pass a safety the dealership should replace immediately rather than leave them on the vehicle. That was the case with mine which he said may or may not pass a safety. Overall Steve has been friendly, helpful and responsive to all emails. Other issues were resolved somewhat quickly but I do take issue with one experience with my brakes. They were noisey from the start even though a new set was put on. Brought it back for service at my appointed time. HOWEVER! I ended up waiting 2 hours for service because the manager or owner(?) had a customer emergency with a vehicle she apparently needed to drop off right away. So, I was pushed back without any advance notice which I would have gladly waited at home for until ready. Instead I was stuck (30 min from home) waiting. The next time I came in, I again wasn’t told that the mechanic had gone home 2 hours earlier for an emergency and I would have to come back next day. As it turned out, I misheard my appointment time over the phone as was too late anyway. But I was told this mechanic by law(?) or policy(?) has to be the one to service the brakes. So I think all of that could have been avoided 2 hours earlier with a phone call. So, in short I think they should definitely tighten up customer communication in the service department. More

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Fantastic experience We honestly cannot say enough about how above and beyond the staff here went for us, we had a specific vehicle in mind and they went out and got it fo We honestly cannot say enough about how above and beyond the staff here went for us, we had a specific vehicle in mind and they went out and got it for us quickly and had it ready faster than expected. More

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New Ram After an endless search of available trucks and options , Mike Beaudoin really helped sort out my needs and wants and got me into a truck at a good pr After an endless search of available trucks and options , Mike Beaudoin really helped sort out my needs and wants and got me into a truck at a good price without being at all pushy. Very friendly, helpful, both Mike and Hannah made purchasing a truck a pleasure. More

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Great team to work with - professional and great value! Team is very responsive to my requests, professional and will provide you with the best value in the industry. Will only provide necessary service an Team is very responsive to my requests, professional and will provide you with the best value in the industry. Will only provide necessary service and never try to oversell what is needed. More

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A Fabulous Experience At Grimsby Chrysler I was able to find the perfect vehicle at a great price and receive a solid trade in allowance with courteous and knowledgeable as At Grimsby Chrysler I was able to find the perfect vehicle at a great price and receive a solid trade in allowance with courteous and knowledgeable assistance. More

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Top Drawer Mike and Andrew dug in and hunted for the solution to an intermittent problem, they never gave up and appear to have solved it, where the selling deal Mike and Andrew dug in and hunted for the solution to an intermittent problem, they never gave up and appear to have solved it, where the selling dealer didn't. I have always had a positive experience at this dealer, from service to sales to administration. More

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Earlier then anticipated... To whom who read this review, I recommend Grimsby Chrysler. We first visited GC a little over two years ago. The family had grown and we needed some To whom who read this review, I recommend Grimsby Chrysler. We first visited GC a little over two years ago. The family had grown and we needed something more spacious. The Grand Caravan fitted our family perfectly and vise-versa. We looked at different product, but in the end, for the quality and the price, we had everything we needed in this product. We purchased the STX family package for a reasonable price. A few years go by and BooM!!!!!! Accident!! Something we all fear. Thank God! Everyone is safe, minor injury only....The Caravan work its magic, the front air bags came out and everyone was kept Safe. A reliable Vehicle! We had purchased a New Value insurance, so today we got our new 2016 Grand Caravan, same model, same everything, but only 17km on the dash board, priceless!! My wife and I were so impressed by the service we received the first time that we had to go back. Again, same courteous service as before. Dave H. greeted and remembered us, it had been a couple years and half after all. We talked and discussed the product, then we looked at options. The time we spent together was great and since Dave's been in the business for a few years, we were able to benefit from his wisdom. All and all, excellent customer service, knowledgeable, a smooth transaction......We also encountered several other colleagues and all were really friendly. Kudos to Team Grimsby Chrysler it was definitely worth the drive. Respectfully Daniel Dion More

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Awesome overall experience. Initially I was extremely reserved at the idea of purchasing a new vehicle from a dealership. I purchased my 2014 Ram1500 and have never looked back. Initially I was extremely reserved at the idea of purchasing a new vehicle from a dealership. I purchased my 2014 Ram1500 and have never looked back. Grimsby Chrysler was just awesome to deal with and found me exactly what I was looking for. When it comes time for my next set of wheels, I look forward to buying from them again. More

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