Fred Romsey
Fred Romsey at Mercedes-Benz of Sudbury

Fred Romsey | Page 18

Service Consultant

Mercedes-Benz of Sudbury

253 North Main St
Natick, MA 01760

5.0
237 Reviews
5.0

237 Reviews

Write a Review

237 Reviews of Fred Romsey

May 18, 2021

Dealership Rating
Employee Rating

Everyone from Charles the salesman to Fred the service man to Koles to the sales manager were all awesome. It was a pleasure to deal with them. More

by 636363
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Charles Scrymgeour , Danny Kaboub, Kolls Oloko

May 19, 2021

Mercedes-Benz of Sudbury responded

You are so welcome! It was a pleasure to help you out! Thanks for coming in to Mercedes-Benz of Natick!

May 18, 2021

636363 responded

Thank you all for taking such good care of me!

May 11, 2021

Dealership Rating
Employee Rating

Fred Romsey does an exceptional job scheduling my service appointments, keeping me informed and also goes above and beyond for unanticipated situations which happened recently when my battery discharged and More

by nelhuebeln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Masterson

May 11, 2021

Mercedes-Benz of Sudbury responded

We're thrilled to know Fred always goes above and beyond for you! Thanks for being a Mercedes-Benz of Natick customer, we look forward to your continued business!

May 10, 2021

Dealership Rating
Employee Rating

The work done was excellent. We can always count on Fred Romsey, our service consultant to make sure the job Is done properly. He deserves 5.0 out of 5.0 rating. More

by Long time customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2021

Mercedes-Benz of Sudbury responded

Thank you for your years of business with us at Mercedes-Benz of Natick! It's great to know you can always count on Fred, we're lucky to have him on our team!

May 06, 2021

Dealership Rating
Employee Rating

I use this dealership for Service and I’ve had great success with the dealership especially my service manager who I’ve kept in touch with ever since I met him probably about five years ago his name is More

by #JBSTRONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Mercedes-Benz of Sudbury responded

We are so happy to hear that you had such a great time at Mercedes-Benz of Natick! We are very lucky to have Frederick.

May 06, 2021

Dealership Rating
Employee Rating

Yes-explained everything in detail and promptly returned my call. Explained about things that need to be taken care in future but should monitor it More

by Anilkohri25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 06, 2021

Mercedes-Benz of Sudbury responded

Thank you for the positive feedback about your recent visit to Mercedes-Benz of Natick!

May 06, 2021

Anilkohri25 responded

Great dealership

May 04, 2021

Dealership Rating
Employee Rating

Excellent service from everyone I came into contact with. Extremely prompt and courteous service from the drop off, through prompt review of work to be done to vehicle, regular updates, pick up & payment. I More

by rmh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam , Luis Aguasvivas, Abdul Khalid, Scott Masterson

May 05, 2021

Mercedes-Benz of Sudbury responded

We are so incredibly proud to have been able to serve you for over 15 years! Thank you for being a fantastic and loyal customer of Mercedes-Benz of Natick!

April 29, 2021

Dealership Rating
Employee Rating

Haider was very helpful, knowledgeable and kind. I am grateful to have found him. I will be happy to recommend him in the future. He is a credit to the company. More

by sallyharper
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis (Dave) Tanzilli, Craig Garabedian , Haider Amin, Jerry Najjar, Kolls Oloko, Wayne Proctor

Apr 30, 2021

Mercedes-Benz of Sudbury responded

Sally, we are so happy that Haider did such a great job for you! He is truly an asset to Mercedes-Benz of Natick!

April 29, 2021

Dealership Rating
Employee Rating

Personal service.was friendly and inviting. Availability was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me More

by jbronstein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Breidegam , Jonathan Penha, Check I and check out person was nice and friendly and efficient

Apr 29, 2021

Mercedes-Benz of Sudbury responded

We are so happy our Mercedes-Benz of Natick team earned your five stars. Thanks for your business!

April 28, 2021

Dealership Rating
Employee Rating

Great experience! I got a nail in my tire, and was able to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and k More

by alyssa.m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fahad Arshad, Vito Argote

Apr 29, 2021

Mercedes-Benz of Sudbury responded

It was our pleasure to help you out, Alyssa! Thanks for trusting the Mercedes-Benz of Natick with your tire! We hope to work with you again in the future.

April 28, 2021

Dealership Rating
Employee Rating

I have known Fred Ramsey in-service at the Natick store for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time More

by drmkennedy2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 28, 2021

Mercedes-Benz of Sudbury responded

Thank you for your years of support! It means so much that you can always count on Fred! We look forward to your next visit to Mercedes-Benz of Natick!

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