Franky Moreno | Page 17

Dave gave me Exceptional Service above self. He Made sure I left with a great car. I Would definitely recommend Marino to friends and family I left with a great car. I Would definitely recommend Marino to friends and family More

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Always a pleasure doing business with our friends at Marino! JC, Frank, and Steve! 6 Jeeps later and we cant wait for the next one. Marino! JC, Frank, and Steve! 6 Jeeps later and we cant wait for the next one. More

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All employees from original call to sales personnel, have been up front with costs and explained financing options. The vehicle tour was very good as well. Comfortable environment. have been up front with costs and explained financing options. The vehicle tour was very good as well. Comfortable environment. More

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The experience was quick and painless. Got in and got out with what I wanted. The salesman was friendly and helpful. Thank you for all your help! with what I wanted. The salesman was friendly and helpful. Thank you for all your help! More

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Very friendly and helpful staff! This was my second time purchasing a vehicle from Marino. They made my experience as easy as possible. I would purchase from them again! purchasing a vehicle from Marino. They made my experience as easy as possible. I would purchase from them again! More

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It is true when they say 2nd time is a charm! These guys are such great help & love there honesty! This was our 2nd sale with J.C he is like family to us, because he makes us feel so welcomed! are such great help & love there honesty! This was our 2nd sale with J.C he is like family to us, because he makes us feel so welcomed! More

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Great experience We came to trade in our car and they help us get the best deal with our new car. It’s our 3rd car here and our first with Juan Carlos and he gave us t We came to trade in our car and they help us get the best deal with our new car. It’s our 3rd car here and our first with Juan Carlos and he gave us the best experience ever. Frankly Moreno is always great with us as well. Thank you so much for everything!!! More

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Awful. Owned the truck for 2 weeks before it had to come UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, UPDATE: After my initial terrible experience, Franky Moreno said he wanted to make things right. Early on he was responsive but after the first week, he slowly began to ignore and not reply to emails. After I saw him at the dealership to bring in my brand new truck for the 4th time in a month, I told him the truck was still not fixed. He proceeded to shrug his shoulders as if to say “oh well.” The only person that I can say has been helpful during this process is assistant service manager Carlos. He recommended I contact Chrysler corporate because if the issue with my truck after my 4th time back for service. I took his advice, contacted Chrysler, and currently have a case number with them in hopes of having my truck fixed properly. The dealership has been nothing but disappointing. I would never recommend this place to any family, friends, or co-workers. Not a single employee from the dealership has reached out to apologize or try to make things better. I would recommend going anywhere but here for anyone looking into vehicle purchasing or service. Awful. Owned the truck for 2 weeks before it had to come in for alignment and terrible wind whistling noise when the window was down. Waited over 4 hours without any resolution. I couldn’t be more disappointed in the dealership. I’d be more than happy to leave a great review but at this point the customer service has been nothing but terrible. At this time, I could not recommend anyone purchasing or servicing a vehicle from Marino if this is their idea of exceptional customer service. I hope to provide an updated positive review if the issue is resolved in a timely and professional manner but time will tell. More

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Nuestro primer carro del año Buena experiencia con los trabajadores muy amables muy contentos por todo el servicio dw juan carlos y frank siempre los vamos a recomendar muchas grq Buena experiencia con los trabajadores muy amables muy contentos por todo el servicio dw juan carlos y frank siempre los vamos a recomendar muchas grqcias por la atencion More

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Awesome fun experience with Roberto Uribe. Very knowledgeable and even better personality. Roberto made it very simple breaking things down and the transactions were short and sweet. My family and knowledgeable and even better personality. Roberto made it very simple breaking things down and the transactions were short and sweet. My family and friends will be going your way. Ty Marino More

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