Frank Adinolfi

Amazing customer service and exceptional work in repairing my BMW. We are very pleased with Melissa’s performance. repairing my BMW. We are very pleased with Melissa’s performance. More

by MARYKAYCAFFREY Verified Customer Verified Customer

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Very communicative and kept me in the loop during all steps. Was very responsive when I needed to speak to her. steps. Was very responsive when I needed to speak to her. More

by DWeb Verified Customer Verified Customer

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excellent service and very warm welcome and explaining in detail all the findings and provided all the required support to make my experience absolute pleasure detail all the findings and provided all the required support to make my experience absolute pleasure More

by ajaynath.s Verified Customer Verified Customer

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Amy managed to provide the best dealer service I've ever received. She was courteous, professional and kept me posted on car updates etc. She went over and beyond to assist in my emergency tire experience. received. She was courteous, professional and kept me posted on car updates etc. She went over and beyond to assist in my emergency tire experience. More

by CHRISMIN1010 Verified Customer Verified Customer

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All around great dealerships and the people that work there never a bad experience, when I'm there there never a bad experience, when I'm there More

by JAMERAHSDAD Verified Customer Verified Customer

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I just so appreciate Joe in my last few times I experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Su experienced his drive to be the Best in each case for his Customer Experience. Totally understanding my issues and tries to help in anyway he can. Such an Asset for your organization. Thank you for your choice ! More

by highheelsmancini Verified Customer Verified Customer

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Another fantastic service appointment concluded with the vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress an vehicle back on the road after warranty work completed. This time around I worked with Joe, the service advisor, kept me informed on the progress and made sure all my questions were answered. I also work with Frank in the service area. In the meantime, sales advisor Scott and manager Wilmer took me through several options regarding my next car. Very professional staff, comfortable waiting room and showroom. I always highly recommend both the Sales and Service teams at BMW of West Chester. I have had 10 BMWs over the years and always do business with this group. (Formally Ottos BMW). More

by Mx Verified Customer Verified Customer

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Frank and the support is the main reason I continually refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning refer friends to OTTOS . After the new BMW is procured service support is what’s left of customers returning More

by JOEONSSO Verified Customer Verified Customer

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Excellent service and customer care. Too care of my service request within the time and delivered Too care of my service request within the time and delivered More

by RJASEKHAR Verified Customer Verified Customer

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Great technological customer support; they set a standard to strive for. (15 word minimum here) to strive for. (15 word minimum here) More

by andrew Verified Customer Verified Customer

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