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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 45

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

November 19, 2021

Dealership Rating
Employee Rating

Always a great experience with great customer service. In and out as expected and great service. More

by alfaro.ana77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 20, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2021

Dealership Rating
Employee Rating

Always a great experience with great customer service. In and out just as expected. Thanks More

by alfaro.ana77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 20, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2021

Dealership Rating
Employee Rating

Great customer service, fast work and the video they send of the work done is excellent. More

by MORALESDAVID26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 20, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

November 19, 2021

Dealership Rating
Employee Rating

The service department was on time, friendly and keeps you informed of the progress of your work. More

by twinkle5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Nov 20, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Len Paluch | lpaluch@advantagedealer.net

Nov 20, 2021

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. The Classic Chevrolet Buick GMC of Cleburne Team

November 18, 2021

Dealership Rating
Employee Rating

Great service always nice and friendly.Always answer my Great service always nice and friendly. Always answer my questions. Like the video they show you More

by alimonty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Nov 19, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for your perfect review, Ali! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 17, 2021

Dealership Rating
Employee Rating

They provided interesting details about the life remaining on my brakes and tires. Helps me budget for replacement. More

by Mags
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 17, 2021

Dealership Rating
Employee Rating

Excellent service, The mechanic did a outstanding job as well very friendly employees that is it More

by tmakowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Rocha, Dan Bednarz, Sergio Andrade

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Nov 18, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 15, 2021

Dealership Rating
Employee Rating

Thank you very much for the prompt service and followup. And quick turn around to get my car back. More

by MARIARISINGSTARZ
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel , Sarah Swick, Steve Yager is the best.

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Nov 17, 2021

Advantage Chevrolet of Hodgkins responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 12, 2021

Dealership Rating
Employee Rating

Nice place good people fast service they make sure everything is done before you leave More

by aishamckenzie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Owen Suarez

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Nov 15, 2021

Advantage Chevrolet of Hodgkins responded

We appreciate your input, Aisha. We're glad to hear that you are impressed with the service we offer here at Advantage Chevrolet of Hodgkins. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Len Paluch | lpaluch@advantagedealer.net

November 04, 2021

Dealership Rating
Employee Rating

The dealership turned a negative to a positive by explaining the concerns that was addressed and I appreciated that will continue to service my vehicle until I leave the state of ILL More

by tmakowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Dan Bednarz, Sergio Andrade

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Nov 05, 2021

Advantage Chevrolet of Hodgkins responded

I do apologize for the initial difficulties you experienced. I'm glad to hear that things have been smoothed over. It is imperative to us that we make each experience painless and efficient. Please let us know if there is anything else you'd like to discuss. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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