Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 40

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

January 20, 2022

Dealership Rating
Employee Rating

Service staff was very friendly and professional. Owen explained things thoroughly and answered any questions that I had. More

by mrsmash10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Jan 21, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2022

Dealership Rating
Employee Rating

Every since I purchase my truck from you guys you have been great I thank you and you will have my business More

by jleeengine75JLEEENGINE75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

Jan 20, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 18, 2022

Dealership Rating
Employee Rating

They did a great job fixing and getting car back fast and working great... Thanks More

by EG_EMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tim Neighbors

Jan 20, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 14, 2022

Dealership Rating
Employee Rating

Transmission broke at 51K and was "fixed". 13 months later it broke again. Had to wait almost a month to get my car and was not offered a loaner. More

by mmuraw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mike lesek

Jan 18, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 13, 2022

Dealership Rating
Employee Rating

Daniel gave me a ride home and back to the dealership after service. A very nice man. More

by OLDBITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

January 13, 2022

Dealership Rating
Employee Rating

Very happy with the service and the quick time it took. Would return for next needed service. More

by POPPAFRIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Len Paluch | lpaluch@advantagedealer.net

January 13, 2022

Dealership Rating
Employee Rating

Great service and customer service are awesome. There needs to be an improvement with the customer waiting room. It has alot to be desired. More

by suavee00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 13, 2022

Dealership Rating
Employee Rating

Very good. They were accommodating and very friendly when I took my car in for service. More

by brad.burke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Len Paluch | lpaluch@advantagedealer.net

January 13, 2022

Dealership Rating
Employee Rating

They are great with diagnosis and repair. One of very few dealerships I trust and the always address all my concerns in a timely manner given everything going on with COVID they are good with their time esti More

by MIKOWSKI3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julia Harskey, Bob Bocchiere, Carolina Wetzel, Sergio Andrade, Angel Lopez, Owen Suarez , Len Paluch, Sarah Swick, Valerie Tromiczak

Jan 14, 2022

Advantage Chevrolet of Hodgkins responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 07, 2022

Dealership Rating
Employee Rating

Iv had a Great experience at this location 👍🏼 And great customer service , definitely my go to More

by marisabel_c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Cederblad, Fernando Grimaldo, Jose Guzman

Jan 10, 2022

Advantage Chevrolet of Hodgkins responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Len Paluch | lpaluch@advantagedealer.net

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