Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 23

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

October 12, 2023

Dealership Rating
Employee Rating

Cynthia did not follow up with my concern as promised. I did not receive a call on Tuesday. There are paint chips missing on the hood of my car after service. More

by CHANTAE_CASTILE
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cynthia Tena

Oct 13, 2023

Advantage Chevrolet of Hodgkins responded

Chantae, we appreciate learning about your experience at our dealership. My number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 11, 2023

Dealership Rating
Employee Rating

Brought my car in to fix the locking mechanism truck 33 days then I had another problem with the locking mechanism hitting the top that took another 30 days had the car in the shop about 2 1/2 months More

by jkubistal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

Oct 12, 2023

Advantage Chevrolet of Hodgkins responded

Your feedback is important to us, and I'd like to hear more about your visit to our Service Department. Please contact me at your convenience, so we can discuss your experience. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 10, 2023

Dealership Rating
Employee Rating

I was well pleased with Jocelyn and Dennis they were great. They treated me well. More

by lexingtongreat30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dennis Reily, Joslynn Keys

Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Daniel and Jocelyn do for Advantage Chevrolet of Hodgkins and our customers. Hope to see you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

Oct 12, 2023

lexingtongreat30 responded

Thanks so much Joselynn and Dennis for my wonderful and joyous experience.I really do appreciate you guys job well done thanks.

October 09, 2023

Dealership Rating
Employee Rating

Long time customer I have bought 6 vehicles from advantage and always had a good experience. More

by kcrc6810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 09, 2023

Dealership Rating
Employee Rating

Everything was fine thanks 😊 work performed well and employees were helpful also great service at advantage More

by pboop54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, Carolina Wetzel

Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 09, 2023

Dealership Rating
Employee Rating

I will be honest dealing with Owen was not a highlight for me, I came in for a warranty perge valve which before I made the appointment I doubled checked that the part was under my warranty. I was told by More

by aliescke13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Oct 11, 2023

Advantage Chevrolet of Hodgkins responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I am grateful you allowed me to make things right during your visit. At your earliest convenience, please feel free to reach out to me if you would like to discuss more about your time spent with us. Take care. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 06, 2023

Dealership Rating
Employee Rating

Awesome staff to work with and get everything done. Will be my dealership that I go to for now on. More

by Lconnersconst1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

Oct 09, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

October 05, 2023

Dealership Rating
Employee Rating

They mess up my radio my Apple car play does not work and . My OnStar does not work due to these xxxxxxxx. More

by Sharpiegirl1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cynthia Tena

October 02, 2023

Dealership Rating
Employee Rating

I have been coming to Advantage since I bought my first Equinox in 2009 and have never been disappointed in the service and especially the personal More

by riablue223
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel, Owen Suarez

Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

October 02, 2023

Dealership Rating
Employee Rating

Thank you for taking care of my situation in a timely manner, I know my situation was out of others hands but I appreciate the help I received throughout this inconvenience. More

by gzeus1ism
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Tena

Oct 05, 2023

Advantage Chevrolet of Hodgkins responded

I am so glad we could take care of all of your needs at Advantage Chevrolet of Hodgkins. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

...
23
...

Dealership Inventory (273 Vehicles)

used 2022 Chevrolet Equinox car, priced at $20,349
2022 Chevrolet Equinox
used
Summit White exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $22,395
2026 Chevrolet TrailBlazer
new
Cacti Green exterior
CVT
Front-wheel Drive
new 2026 Chevrolet Trax car, priced at $22,995
2026 Chevrolet Trax
new
Cypress Gray exterior
Automatic
Front-wheel Drive
used 2021 Chevrolet Silverado 1500 car, priced at $28,370
2021 Chevrolet Silverado 1500
used
Summit White exterior
Automatic
Four-wheel Drive
new 2026 Chevrolet Trax car, priced at $24,995
2026 Chevrolet Trax
new
White Sands exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $56,995
2026 Chevrolet Traverse
new
Polar White Tricoat exterior
Automatic
All-wheel Drive