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Felipe Alfaro
Felipe Alfaro at Advantage Chevrolet of Hodgkins

Felipe Alfaro | Page 19

Service Director

Advantage Chevrolet of Hodgkins

9510 Joliet Rd
Hodgkins, IL 60525

Contact Me
4.6
656 Reviews

Dealership Experience

15 yrs, 5 mos

Industry Experience

29 yrs

Languages Spoken

English English

Spanish Spanish

4.6

656 Reviews

Write a Review

656 Reviews of Felipe Alfaro

February 01, 2024

Dealership Rating
Employee Rating

Quick and professional! Extremely helpful and informative. Owen even have quick maintenance tips. Thank you! More

by jlmcneil2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade, Owen Suarez , Tom Cederblad, Isamar Diaz

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Feb 02, 2024

Advantage Chevrolet of Hodgkins responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 30, 2024

Dealership Rating
Employee Rating

Great customer service, good communication and explanation of service. The team of Advantage is second to none More

by Sam&Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Armstrong, Robert Alanis, Dennis Reily, Carolina Wetzel , Jonathan Grant

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Feb 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 30, 2024

Dealership Rating
Employee Rating

Very professional , very experienced, clean shop, clean waiting room as well. Provide over good service overall More

by toma134
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Bocchiere, George Cecala, Steve Cunningham, Dan Bednarz, Brian Brennan, Sergio Andrade , Tom Cederblad, Isamar Diaz

Report | Print
Feb 01, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 26, 2024

Dealership Rating
Employee Rating

Very professional, individual informed me what was going on and made sure nothing else was wrong with the vehicle. Identified the problem very swiftly and answered all my questions & concerns, was very help More

by hdaniel017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Jan 29, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at Advantage Chevrolet of Hodgkins and we look forward to your continued business! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 25, 2024

Dealership Rating
Employee Rating

They did a great job with tire rotation, inspection and oil change. The wait wasn’t too long More

by latoyastevenson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 26, 2024

Advantage Chevrolet of Hodgkins responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 22, 2024

Dealership Rating
Employee Rating

Advantage Chevy helped my husband and I with our car. Felipe was able to give us the information on what they needed to do to get our car fixed. They gave me a rental so I can travel to work and back. More

by karinamon81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carolina Wetzel

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Jan 24, 2024

Advantage Chevrolet of Hodgkins responded

Karina, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the rental car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 19, 2024

Dealership Rating
Employee Rating

Clean, respectful, efficient, amazing management, sales, customer service care dedicated all of them, great 👍. See you soon. More

by wesjacobo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Fabian Murillo, josh miller , Chris Wetzel

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Jan 22, 2024

Advantage Chevrolet of Hodgkins responded

Thank you so much for taking the time to share your feedback with us, Wes! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 19, 2024

Dealership Rating
Employee Rating

Quickly repaired issue with power steering and received vehicle back in a couple of hours More

by SCOTTDZELINKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Owen Suarez

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Jan 22, 2024

Advantage Chevrolet of Hodgkins responded

I cannot thank you enough for this glowing review of our service center, Scott! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Felipe Alfaro | falfaro@advantagedealer.net

January 18, 2024

Dealership Rating
Employee Rating

Evert and everyone was great! Work done in less than an hour. Everyone I came in contact with was great! 2nd time there, I live in Michigan and will certainly be back!! Thank More

by flydaddy48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patryk Wyrazik

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Jan 21, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

January 13, 2024

Dealership Rating
Employee Rating

Very good service and nice people. I like it this dealer so much. Thanks people More

by rayguti77@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Isamar Diaz

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Jan 16, 2024

Advantage Chevrolet of Hodgkins responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Ray. Sincerely, Charlie Watson cwatson@advantagedealer.net 708-215-2396

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