Really respectful helpful funny he was thoughtful with my
daughter made sure she was comfortable
daughter made sure she was comfortable
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by fatty20100
May 07, 2024 -
Town East Ford responded
Thank you for the 5-star review! We're thrilled to hear about your recent experience at Town East Ford. It sounds like the service representative who assisted you went above and beyond in a few ways.
Being respectful and helpful is important to us, but creating a comfortable environment for everyone involved is equally important. We appreciate you mentioning how thoughtful they were with your daughter – that truly shows a commitment to a positive experience for the whole family.
Thank you again for choosing Town East Ford!
Thanks for the Excellent Experience in buying my fifth
car from Y'all! Appreciate all the help from Farle, Jimmy, Megan, and Junior! They made it Great! HEAVEN's Best!
car from Y'all! Appreciate all the help from Farle, Jimmy, Megan, and Junior! They made it Great! HEAVEN's Best!
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by frankbersch
Other Employees Tagged:
Jimmy Hall
, Megan Withers, Junior
Apr 29, 2024 -
Town East Ford responded
Wow! Thank you so much for the fantastic review and kind words about your experience! We are thrilled to hear that Farle, Jimmy, Megan, and Junior made your car buying experience a great one. We truly appreciate you choosing Town East Ford for your fifth car purchase! It means a lot to our team that you keep coming back.
Please don't hesitate to reach out if there's anything we can do for you in the future. We look forward to seeing you again soon!
Farle and Anuj made a process no one looks forward too, a
fast and painless process.
fast and painless process.
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by rabbott
Apr 26, 2024 -
Town East Ford responded
We're thrilled to hear that Farle and Anuj made the car buying process fast and painless – that's exactly what we strive for! No one enjoys car shopping traditionally, so knowing they exceeded your expectations is fantastic. We'll be sure to pass your kind words on to Farle and Anuj. Thank you for choosing us, and welcome to the family!
Farle was great through the entire (albeit long) ordering
process. He provided timely updates regarding the status of my Maverick. His level of service made it evident he was capable and motivated.
Maggi
process. He provided timely updates regarding the status of my Maverick. His level of service made it evident he was capable and motivated.
Maggie was also charming and friendly when I went to pick up the truck. She was engaging and displayed a high level of service.
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by Zack
Apr 19, 2024 -
Town East Ford responded
Thank you so much for the fantastic review! We're thrilled to hear that Farle provided you with timely updates and excellent service throughout the ordering process for your Maverick, especially considering it was a long one. We appreciate your recognition of his capability and motivation – we'll be sure to pass your kind words on to him!
We're also delighted to hear that Maggie was charming, friendly, and provided a high level of service when you picked up your truck. Creating a smooth and enjoyable experience from start to finish is our goal, and it sounds like both Farle and Maggie did an amazing job!
Congratulations on your new Maverick, and thanks again for choosing Town East Ford! We hope you enjoy your truck for many miles to come.
Price was on the high side but, they helped get my car on
the road again quickly.
the road again quickly.
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by MICHAEL_SIMISTER
Verified Customer
Verified Customer
Service Price Transparency
Apr 12, 2024 -
Town East Ford responded
Thank you for your honest feedback. We appreciate you letting us know about your experience.
We understand that cost is a major consideration, and we continually strive to offer competitive pricing while maintaining the high quality of service our customers expect.
We're glad we were able to get your car back on the road quickly – that's definitely a priority for us!
Thanks for choosing Town East Ford!
I have never had a better experience in buying a car.
Great salesman and great finance manager.
Great salesman and great finance manager.
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by mike.gaddis
This is my second purchase from Town east ford over the
years, and each time the experience has been top-notch. Farle Lutian, my sales contact is always professional, friendly, and never pushy. The fina
years, and each time the experience has been top-notch. Farle Lutian, my sales contact is always professional, friendly, and never pushy. The financing team (Anuj Singh)business
manager is also great, and they work hard to find the best rates and options for their customers. Antonio Aguirre the sales manager is amazing as wel! I can't recommend this dealership enough!" Excellent and if i can give 10 stars , I would ! Thank you from the bottom of my heart
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by faye dizon
Apr 08, 2024 -
Town East Ford responded
Thank you so much for the fantastic review! We are thrilled to hear that you've had not just one, but two top-notch experiences at Town East Ford! It means a lot to us that you keep coming back.
We take pride in having a professional, friendly, and helpful team, and we're so happy that Farle, Anuj, and Antonio all exceeded your expectations. Farle's no-pressure sales approach is something we strive for, and Anuj and Antonio's dedication to finding the best financing options for our customers is truly commendable.
We appreciate you recommending Town East Ford so highly – even offering us 10 stars if you could! While we may not have a 10-star rating system, your kind words are the highest praise we can receive. We look forward to seeing you again in the future!
I have purchased many cars over the years - Farle Lutian
from Town east ford is by far the easiest and most knowledgeable person to work with. His passion in the car shows - he doesn’t mess around with cars
from Town east ford is by far the easiest and most knowledgeable person to work with. His passion in the car shows - he doesn’t mess around with cars that have any red flags or cut corners when it comes to selling high quality, solid cars at a good price. I felt he had my best interests in mind, wasn’t pushy or aggressive whatsoever. Highly recommend working with Farle to buy your next vehicle! Anuj Singh the business manager was instrumental in acquiring my loan . Antonio Aguirre , sales manager was kind and professional also ! I will buy from them over and over again !
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by Edizon13
Apr 08, 2024 -
Town East Ford responded
Thank you so much for the fantastic review! We are incredibly happy to hear that your experience at Town East Ford was exceptional, especially since you've purchased many cars in the past. It means a lot to us that you consider Farle to be the best you've worked with!
Farle's passion for cars and commitment to quality are truly admirable. We're lucky to have him on our team, and we know our customers appreciate his no-pressure approach and focus on finding the right car for their needs. Anuj's dedication to securing you the best financing options is a valuable asset to our team. We're happy to hear he played a key role in making your purchase possible. Thank you for mentioning Antonio's kindness and professionalism. We strive to create a welcoming and positive experience for all our customers, and Antonio exemplifies that commitment.
We are so grateful for your loyalty and that you'll be back to see us again! Farle, Anuj, Antonio, and the entire Town East Ford team appreciate your business.
By far the BEST EXPERIENCE I HAVE EVER HAD at a car
dealership. Worth the drive from midland. Farley , drew , Matt and Ray for an amazing job. I’m referring all friends and family to y’all yall helpe
dealership. Worth the drive from midland. Farley , drew , Matt and Ray for an amazing job. I’m referring all friends and family to y’all yall helped me more that you will ever know. I cannot express how helpful and kind all of these guys were. They all need raises I was considering becoming a Subaru girl. But Farley , drew , Matt and ray have the-established my faith in the Ford brand. I’ll be coming here as long as dogs have four legs. My new go to dealership !!! Phenomenal customer service. Made me feel comfortable and heard ! God bless yall !
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by Baileefarland20
Apr 01, 2024 -
Town East Ford responded
Wow! Your review absolutely made our day! It means the world to us that you had the BEST EXPERIENCE you've ever had at a car dealership here. That's exactly what we strive for, and your willingness to drive all the way from Midland tells us we achieved it! We'll be sure to pass your kind words on to Farley, Drew, Matt, and Ray – they'll be thrilled to hear how much they impressed you with their helpfulness, kindness, and phenomenal customer service. We're so happy that they were able to win you over to the Ford brand! Their dedication to making you feel comfortable and heard throughout the car-buying process is truly commendable.
Your comment about becoming a loyal customer "as long as dogs have four legs" made us smile. We hope to continue providing you with exceptional service for many years to come, and we appreciate you referring your friends and family to us! Thank you again for choosing Town East Ford and for taking the time to write such a fantastic review. We look forward to seeing you again soon!
sales people and business managers listened to what I
wanted and my concerns and were great at explaining everything. I live very close to this dealer and it is really mentally comforting to work out a d
wanted and my concerns and were great at explaining everything. I live very close to this dealer and it is really mentally comforting to work out a deal here knowing I am just minutes away from service and getting answers for operational questions I may have.
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by W_SGARD703
Verified Customer
Verified Customer
Apr 01, 2024 -
Town East Ford responded
Thank you for taking the time to leave this review! We at Town East Ford are thrilled to hear about your positive experience. We strive to build trust and lasting relationships with our customers. Your feedback lets us know we're on the right track!
Thank you again for choosing Town East Ford. We look forward to being your trusted automotive partner for many years to come!