Fabian Salazar | Page 2

Crest Volvo Cars responded

We appreciate you taking the time to share your experience with us. We understand that scheduling flexibility is important, and we're glad our team was able to accommodate your rescheduling needs when you were running behind on your original appointment. It's wonderful to hear that we could provide you with a loaner vehicle option during your visit. Your positive remarks about your overall experience mean a great deal to us, and we're pleased we could make your service visit convenient and helpful. We are concerned to see that your experience did not meet the 5-star standard that we strive for, and would appreciate the opportunity to learn more about how we can improve. At your convenience, please reach out to our Service Director, Jeremi Chapman, at Jchapman@vtaig.com to discuss this further. We look forward to hearing from you.

Crest Volvo Cars responded

Thank you for the outstanding review! We're thrilled that Mike Stock, Locke, and Fabian Salazar exceeded your expectations from purchase to service. We're proud our team went above and beyond to resolve the delivery issue quickly. Your confidence in choosing Crest Volvo for all your future needs means everything to us!

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're delighted that Lyn provides you with smooth appointments and clear communication. Your trust in Crest Volvo Cars means everything to us, and we look forward to continuing to serve you with excellence.

Crest Volvo Cars responded

Thank you for the positive feedback about our service department! We're thrilled to hear you found our team efficient and helpful. We appreciate your Volvo ownership and look forward to serving you in the future.

Crest Volvo Cars responded

Thank you for sharing your positive experience with our team. We are truly grateful that you found our advisors to be knowledgeable and supportive throughout your visit. It means so much to hear that our team's expertise in their respective areas made a real difference for you. Providing excellent service is at the heart of what we do, and your feedback confirms that we are meeting that goal. We appreciate you taking the time to recognize our team's dedication and look forward to continuing to serve you with the same level of care and professionalism.

Crest Volvo Cars responded

Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with Fabian and our service. Your loyalty means everything to us, and we're committed to continuing to provide you with excellent care.

Crest Volvo Cars responded

Thank you for your loyalty over the past 5 years! We're thrilled that each visit has met your expectations and that our team consistently provides friendly service. We're pleased your 50k maintenance went smoothly and the recommended services made sense. We appreciate your trust and look forward to serving you for years to come.

Crest Volvo Cars responded

Thank you for the wonderful review! We're delighted that Fabian provided excellent service and that our loaner vehicle helped you make your business meeting. We appreciate your recommendation and look forward to serving you again at Crest Volvo.

Crest Volvo Cars responded

Thank you for the positive feedback! We're thrilled that our team provided an attentive, no-pressure experience and made your car buying process smooth. We appreciate you sharing your experience with others.

Crest Volvo Cars responded

Thank you for the positive feedback! We're glad our team could accommodate your urgent tire repair so close to closing time and provide an emergency loaner. Your comments about our timely, quality service mean a great deal to us.