Ethan Raymond
Ethan Raymond at Handy Toyota

Ethan Raymond | Page 8

Service Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

Contact Me
4.7
126 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

9 yrs, 9 mos

4.7

126 Reviews

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126 Reviews of Ethan Raymond

August 09, 2023

Dealership Rating
Employee Rating

Ethan was friendly and eager to help me from the moment I pulled in. My 10,000 mile check up took less then 40 min. More

by HappyCustomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 09, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that you had a good experience with us!

August 04, 2023

Dealership Rating
Employee Rating

Excellent dealership! Great customer satisfaction! Handy's Toyota is the best! Professional, courteous, and skilled employees will always get my business! It's always sin More

by MikeT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

Handy Toyota responded

Thank you for the review, Mike! We really appreciate you taking the time to leave us one! We are so happy that you had a good experience!

August 01, 2023

Dealership Rating
Employee Rating

Victoria is always a pleasure to work with! We purchase all of our vehicles, and have all of our service performed, with Handy Toyota. Top notch! More

by Ryanogrady532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paquette, Darren Callan, Victoria Barbagallo, Jason Laflam , Adrienne Bowman, Alan Brown

Aug 02, 2023

Handy Toyota responded

Thank you so much for the review! We are happy to hear that you had a good experience!

Aug 02, 2023

Handy Toyota responded

Thanks for the review, Ryan! We appreciate your business and for trusting us with your vehicle needs.

August 01, 2023

Dealership Rating
Employee Rating

I am incredibly dissatisfied with my experience while my car was being serviced at Handy Toyota. I thought the estimated costs and fees were transparent while work was being done on my car. However a commun More

by jb
Service Price Transparency
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paquette

Aug 22, 2023

Handy Toyota responded

We quoted customer based on our flat rates - what this means is that we estimate the amount of hours it will take to finish the job quoted. If we go over those hours, we wouldn't charge extra hours to fix any issues that arise. Customer signed off on the quoted work and paid for the services completed. We charged customer what was agreed upon before service was completed and the customer accepted the service and paid for the service.

July 21, 2023

Dealership Rating
Employee Rating

I like Handi Toyota the service is great. People are friendly, nice and clean answer questions for me I highly recommend. More

by Rosemariewhite799
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Bentley , Alan Brown

Jul 24, 2023

Handy Toyota responded

Thank you for the review! We are so happy to hear that you had a good experience!

July 13, 2023

Dealership Rating
Employee Rating

Helped us right away, Thank you you will be our go to for service in the future. More

by Esbenoit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Victoria Barbagallo

Jul 14, 2023

Handy Toyota responded

Thank you for leaving us a great review on your recent service visit, and for trusting Handy Toyota with your service needs. We look forward to assisting you with all of your vehicle needs in the future!

July 08, 2023

Dealership Rating
Employee Rating

Easy to make an appointment good hours meet’s my expectations does good work and very friendly staff to deal with More

by longchampjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

Handy Toyota responded

Thank you for the review! We are happy to hear that everything met your expectations!

June 27, 2023

Dealership Rating
Employee Rating

Mike and I would like to express our sincere thank you to Ethan Raymond. He has been our Service Advisor several times and he is always very friendly and helpful with any questions we may have. This last vis More

by porwitzky
Service Price Transparency
Recommend Dealer
Yes
Jun 27, 2023

Handy Toyota responded

Hi Mike and Melanie, thank you very much for the 5 Star review with your experiences with Ethan and our service team. Ethan has great customer service skills and is a tremendous asset for our company. We hope to keep seeing you for all your vehicle needs. Thank you for being a loyal customer!

June 24, 2023

Dealership Rating
Employee Rating

William was very nice and professional and the wait time was great!! Thank you very much! 🙂 More

by Heather M Shover
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Handy Toyota responded

Hi Heather, we are happy we could get you in and out of our service department with ease and that William and the team provided you a good experience. We look forward to working with you in the future.

June 23, 2023

Dealership Rating
Employee Rating

Easy and professional to schedule an appointment. Saturday appointments are very convenient seeing how I use my Tacoma Monday thru Friday for work. I have dealt with Ethan and all the services writer More

by Bernie
Service Price Transparency
Recommend Dealer
Yes
Jun 26, 2023

Handy Toyota responded

Thanks for leaving our service department a 5 star rating! Have a great summer, we look forward to seeing you next time you're in for service.

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