Dealership Experience
5 yrs, 7 mos
155 Reviews
Write a Review155 Reviews of Erica Pollino
May 11, 2024
I am a new Lexus owner! I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot r I got the chance to work with Erica who helped me from start to finish. One of the easiest car purchasing process I’ve had in a long time. I cannot recommend her and Northside Lexus enough. If you’re in the market for a new vehicle, please give Lexus Northside a call and ask for Erica! More
Other Employees Tagged: Caleb Vario, Michael Featherstone
May 10, 2024
Great experience. Erica made the process easy for us and we are very satisfied with the service we received. Erica made the process easy for us and we are very satisfied with the service we received. More
Other Employees Tagged: Darrell Kennedy
May 09, 2024
Exceptional quality and professionalism I have been doing business with them for over ten years doing business with them for over ten years More
Other Employees Tagged: Pat Pendergast, Darrell Kennedy
April 28, 2024
The process was good and Erica is FANTASTIC. Financing and paperwork portion was slow and unorganized. Financing and paperwork portion was slow and unorganized. More
Other Employees Tagged: Marcus Atkins
April 22, 2024
Personable people Follow through Focused on one customer at a time Work diligently and seems very informed and interested in customers questions customer at a time Work diligently and seems very informed and interested in customers questions More
Other Employees Tagged: Darrell Kennedy
April 18, 2024
If anyone is ever looking to buy a car they need to ask for Erica. She is amazing and listens to what you want and need. And the rest of the dealership is awesome as well for Erica. She is amazing and listens to what you want and need. And the rest of the dealership is awesome as well More
Other Employees Tagged: Doug Gilmer
April 15, 2024
Just a fantastic and the best new car buying experience I've ever had! I'd been looking all over the nation for an LC 500 coupe in Infrared for months and finally found one at Northside that wasn't pre sol I've ever had! I'd been looking all over the nation for an LC 500 coupe in Infrared for months and finally found one at Northside that wasn't pre sold which was perfect since I have a residence in The Woodlands. Car was in transit and I was flying in from California to take delivery, Erica Pollino was super great with daily updates of the car's location so I could coordinate my flight back to Texas. Erica even picked me up at the airport and car was super ready to go with the dealer accessories that I requested already installed. Caleb Vario in the finance department was great and explained everything to me where I knew exactly what I was paying for. And I'll never forget his computerized desktop where everything on the paperwork was right at my fingertips for easy viewing. Didn't get to meet any of the car prep people but the car was slick as a whistle and ready to roll. Erica gave me a hands-on demo of what I needed to know to at least get the car home but it will be months before I completely understand and comprehend all the bells and whistles that the car has. Northside Lexus will definitely be my go-to dealership when I'm in the market for my next new Lexus! Thank you for a great car buying experience. Richard Bauer More
Other Employees Tagged: Caleb Vario
April 09, 2024
One of the best dealerships I've been to. Great and courteous staff, lovely facilities Great and courteous staff, lovely facilities More
Other Employees Tagged: Agustin Soto
April 02, 2024
Northside Customer Service is the best! - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. - starting at the top with David - then Erica - and certainly Melissa. It is truly a pleasure to do business with your company. More
Other Employees Tagged: Melissa O'Connell, David Trice